
VP of Product @guidecx. Customer Onboarder. Data Storyteller. BI Fanatic. Analytics Geek. Former Domo, Adobe, and Omniture PM
UT
Joined April 2008
- Tweets3K
- Following713
- Followers2.1K
- Likes6.1K
Still the best visualization of all time youtube.com/watch?v=jbkSRLYS…
Word of the day: "Idempotent"
System produces the same outcome even if the same file, event, or message is received more than once
Heard in the office today:
"Github's co-pilot is way better at SQL than I am"
... also heard across the same floor "There's no way that frozen burrito in the break room is actually 10 years old, right? Wait, when was this building constructed again?"
Workato put all these powerful AI options under a unified offering called Walnut IQ #workatoautomate – at California, USA
New @Workato product release announcements #WorkatoAutomate
Workato co-pilot live demo for head starts both in recipes and connectors. Good luck Bennett! #WorkatoAutomate xitter.cf/i/broadcasts/1RDGlazam… – at California, USA
Making the shift to AI is so much more than activating a single feature. It also requires a change to a growth mindset, scale mindset, and process mindset. Embrace change, accept lessons from failed tests, and lean in to the fact that bots are meant to augment not replace human creativity. #workatoautomate – at California, USA
GEARS methodology and enterprise grade security leads to the main AI uses cases of: translation, summarization, expansion, sentiment analysis, and structured data extraction from unstructured data #WorkatoAutomate – at California, USA
AI Case study: save thousands of hours per year by spending only a few minutes on this example call recap recipe. Notice the consistent recipe pattern of an asset generated by AI before human review and approval. #WorkatoAutomate
How to get started with AI? Map your current processes. Only then can you identify which types of data will be most valuable in training LLM #WorkatoAutomate
Core processes are relatively consistent across all business types. Process data can be used to train LLM. Then they can understand context around the customer experiences. This can lead to powerful reactivation campaigns and personalized email sequences. #WorkatoAutomate – at California, USA
Gabriel Enright from Vodafone is working on merging the 3rd and 4th largest telecom companies in Europe to become #1. Combining targeted offer recipes and welcome messages across both customer bases requires AI. It personalizes for their preferred communication channel and saved payment method. #WorkatoAutomate – at California, USA
Leverage AI with LLM trained specifically to your app to shift from focusing on defense to truly playing offense with these 4 main pattens observed across Workato’s most successful customers. #WorkatoAutomate – at California, USA



















