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Sigh - another upgrade shambles from @EE - two days trying to get the inclusive extra working on the plan that I’m now paying for with zero progress and over an hour on the phone with two utterly hopeless “guides”. Stick to tour buses, clearly aren’t much good with mobile phones
A big thank you to @Pret for going above and beyond after I managed to lose a receipt I needed for an expenses claim. Amazing customer service that really helped me out. Thank you.
Watching the Chinese State Visit to the White House. I see that @SkyNews have sent a work experience kid out to play cameraman in the Rose Garden (grey patio), given the 5 mins of live shaky cam footage we just got. Was like a crap Blair Witch Project sequel!
So very sad this morning to hear of the passing of @JohnStapletonTV - one of our finest journalists and an utterly nice chap. Had the privilege of being interviewed a few times by him on TV and radio, always so considerate as well as well-prepared.
Just learned that @monzo is 10 years old. That time has flown by. It doesn’t seem anywhere near that long ago that I got a code from a colleague to join the Monzo beta programme. Now, it’s my main bank for personal and business banking and my credit card.
This is a brilliant bit of joined-up thinking. Using bin lorries, that already drive down every street and past every house, to survey mobile signal strength. bbc.co.uk/news/articles/c3vl…
Please, in the name of all that is sacred, let this be true. @McDonaldsUK goofed with an email test - that they sent to me - that suggests the McRib is coming back on October 16th. #McRib
Very disappointed by your conduct @huel - I had no idea Steven Bartlett was a director of your company, & had I known, I would have viewed your adverts featuring him with the correct level of skepticism and distrust. You have abused your position and misused customer trust!
.@Everymancinema Can you please explain why you keep ignoring my emails? You have an outstanding complaint from me, for an issue you've failed to resolve three years in a row and you have been unresponsive to my follow-up emails. This is terrible customer service!
I think we need to get the England team some of that precision iPhone finding tech Apple keeps advertising. Maybe they can use it to actually find the goal at #EURO2024
This evening I’m at the #ukitawards event in Battersea Park. I’ve had the privilege of being involved with these awards either as staff on @Computing_News or a judge since 1998. Tonight we celebrate the best in our industry and encourage the next generation to persue IT careers.
The stupidity at @virginmedia continues. After an hour on hold to speak to cancellations, I finally get through - I've been sent to the wrong department (house moves) - so back on hold again! Clearly amateur hour is an all-day thing at Virgin Media?
Rather disappointed with @virginmedia Been on hold for an hour waiting to speak to someone from cancellations (still on hold), as VM customer service were completely clueless (and completely unhelpful) when I initially called about re-contracting (I'm at end of contract).
This is beyond frustrating @ee. After over an hour trying to get through to order my new iPhone, I now have the order paperwork and your rep ordered an iPhone 13 Pro Max, not the iPhone 15 Pro Max I asked for. Now having to call and queue again to try and get your cock-up fixed.
Ok, #epicfail of the day goes to @virginmedia - emailed me an exclusive offer to recontract my broadband, phone and TV package. The offer is more than double my current month charge. Try again, otherwise I’m moving it all back to @SkyUK in two months time! – at Hillingdon, London
Feeling a bit numb. Just learned of the passing of @kevinmitnick. I know he was a marmite figure in our industry, but I've always had a lot of time and respect for him. Still have his metal business card that's also a set of lock picks. It encouraged me to learn how to do it! 😢
What the hell is going on at @Everymancinema - debited my card yesterday for my membership renewal, sends me an email today telling me my membership has expired (still has my money), and membership help line has a recorded message in Italian! This is beyond a joke #epicfail
Is anyone else having problems with Amazon Prime Video right now, or is it just me? I’m using a Fire TV Stick. Getting this with everything I try to play: #AmazonPrimeVideo #amazon #fail @primevideosport
Chris Green retweeted
Congratulations to @ISC2 for winning in the Best Professional Training or Certification Programme category at the 2023 #SCEuropeAwards!








