San Francisco
Joined April 2008
When do you recognize churn? 1️⃣ As soon as the customer clicks “cancel” 2️⃣ At the end of the paid subscription period 3️⃣ When the subscription ends in your billing system To choose the best method to recognize churn for your business, see this post: chartmogul.com/blog/when-sho…
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Do NOT panic during this first part of the evening. Rural counties report first because they have fewer votes to count -- tends to result in Republicans coming out to early leads. Democratic count tends to come in later in the evening. Keep Kamala and carry on a la.
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Many don’t realize that the first people Hitler sent to his concentration camps weren’t everyday Jewish citizens, but his political opponents. So, when Trump rants about retribution, locking up his opponents, and giving them “very long sentences,” I can’t help but take him seriously… because history teaches us that is what fascist dictators do during their “Day One” period to consolidate their power. (After all, if you’re hellbent on staying in power but aren’t likely to win the next election, you can’t have your political opponents running around free.) To keep fascism out of our lives, vote for democracy!
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Fave costume I've seen today at work: Sales Manager dressed as Where's Waldo (red stripes) but no - he's "Where are my redlines?" costume... AMAZING.
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TikTok & Venmo -- makes sense. What's the funniest #payments partnership you've heard?
You heard it here first! First time @TikTokShopUSA customers who make a purchase between Nov. 30 to Dec. 2 receive 25% off when they spend $45 by selecting @Venmo as their payment method at checkout. 💸 Learn more via @wwd ⬇️
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Had so much fun speaking with these amazing women in subscriptions....
Loyalty = maximizing value, not “breakage”—that’s Alaska Airlines’ approach! ✈️ Taylor Putnam explains how focusing on benefit usage builds lasting connections. If you missed our live session with Alaska & The Guardian, it’s now on demand here 👉 bit.ly/3BJtFsI
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You know when someone says the survey will be super short and then it just goes on and on? Makes me nuts. I'm so sorry if I ever did that to you....
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choyberg retweeted
🚨 Live from NYC! 🚨 We’re at Subscription Show 2024! 💥 Stop by the Recurly booth to check out the latest innovations in subscription management to help you grow revenue and optimize your customer journey! 📈💡 Plus we've got the swag!!
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"...disconnect btw growth & retention teams. Growth focus on acq while retention typically take over after the first purchase....Working 2gether, can uncover better revenue opportunities and profitability." Yassss #subscriptions newsletter.thesubscriptiondo… via @subscriptiondoc
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choyberg retweeted
Hey Austin! Join us on Nov. 14 for an exclusive panel and drinks event in Austin with @Adyen as we dive into Subscription Lifecycle Growth in 2025. Learn key strategies to scale, globalize, and grow with tech-driven insights from top experts. RSVP here: recurly.com/events/master-su…
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recurring - finally!
We’re rolling out the ability for Venmo users to schedule one-time or recurring payments or requests with friends and family in the Venmo app, making it easier than ever to make regular payments using Venmo for things like splitting rent or utilities. Learn more: venmo.me/schedulepaymentsand…
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