@chargeunderhill

Trying to make sense of life in a year that sounds like science fiction.

underhillaccount.weebly.com/
Joined April 2016
  • Tweets247
  • Following545
  • Followers21
3Media
Replying to @UHC
@UHC @askUHC You've outdone yourselves. At 1 hour, 45 minutes, and 30 seconds, the call cut off from hold, and went to a customer satisfaction survey. When I pressed "1" for my response, I got a message that said my feedback could not be recorded
1
7
Since you asked, here's my feedback: I have now been on two phone calls in two days, totaling 2 hours and 45.5 minutes in length. I never got to a supervisor. I certainly never got my problem solved or even seriously considered.
1
3
I got a direct message to expect a phone call from your social team "shortly," but I haven't gotten one. My client is no closer to getting the prescription medication he desparately needs. So to answer the question from your survey, I would not "recommend" this experience.
3
Replying to @askUHC
@askUHC @UHC my longtime friend and client, an elderly man with multiple infirmities, had his prescription coverage dropped because of past-due premiums. When I found out about it, on 11-11-25, I called, paid up, and was assured his coverage was effective 11-1-25 (contd)
1
5
more replies
when your representative Kram told me coverage was effective 11-1-25, and that they can do nothing other than start coverage 1-1-26. Not one person seems to understand, let alone care, that an elderly man cannot obtain vital medications.
1
3
I reasonably relied upon Kram's assurance that this issue was resolved, and no one @UHC is standing behind that representation. @UHC your "mission is to help people live healthier lives and make the health system work better for everyone"? Not for everyone, it seems.
5
Is anyone out there? - My Site underhillaccount.weebly.com/…
Charge It To the Underhills retweeted
The Sound of Music
@SoundofMusic30 Sep 2019
RETWEET and FOLLOW @SoundofMusic for a chance to win a @SoundofMusic Blu-ray™ signed by Julie Andrews to celebrate her 84th Birthday tomorrow! #SoundOfMusic
35
474
29
345
Charge It To the Underhills retweeted
CBS Mornings
@CBSMornings25 Dec 2016
British superstar George Michael has died, his publicist confirms. He was 53. cbsn.ws/2hlIyWC

George Michael, Wham! lead singer, dead at 53, publicist says

British superstar rose to fame as the lead singer of the pop-duo Wham!, and went on to enjoy a long and celebrated solo career lined with controversies

cbsnews.com
1
19
6
21
Load more