@Salesforce SI, MSP, PDO & @AppExchange Partner. A Saksoft company with 15+ years of service excellence, 1000+ customers, 15+ partners, and 250+ employees.
Bangalore, India
Joined March 2011
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CEPTES Software retweeted
100K unstructured docs ➡ production-grade AI agent in 24 days. 🤯
Data 360 powered @Informatica’s Help Agent launch by turning human-readable HTML into trusted, searchable AI context—no custom pipelines required.
How files powered a smart AI agent: sforce.co/4rSehzb
CEPTES Software retweeted
Welcome to #Dreamforce 2025! 🌍
#1 Global Tech Conference 🗺️
#1 AI Conference 🤖
#1 San Francisco Conference 🌉
Safely delivering $150 million to our local city economy — with heart, innovation, and community. ❤️🌁
CEPTES Software retweeted
🎉 A chance to win a $1,500 Gift Card!
To enter:
➡️Reply here telling us who your favorite Agentforce City company is and why they succeed with Agentforce.
➡️Tag the company, @Salesforce, #DF25, & #SFSweepstakes.
➡️Double entry: Tag 3 friends!
Rules: AgentforceCity.com
CEPTES Software retweeted
Agentforce 3 + MCP = Agentic AI turbo boost! 🚗💨 Salesforce just put the pedal down — and this is why everyone’s trying to catch up 👇
cio.com/article/4012370/coul…
CEPTES Software retweeted
🔴 LIVE: #AgentforceTour Boston
Watch how Agentforce brings humans and agents together to drive customer success on one deeply unified, trusted platform.
xitter.cf/i/broadcasts/1eaKbWQom…
CEPTES Software retweeted
LIV Golf now powered by Agentforce. With @livgolf_league we’re harnessing the full power of @Salesforce + Agentforce to transform the fan experience, streamline operations, and accelerate global growth. #FutureOfSports ❤️🏌️
CEPTES Software retweeted
help.salesforce.com, powered by Agentforce, is about to surpass one million customer conversations—transforming our support at scale. By automating intelligent service, we’ve already reduced Salesforce’s total support burden by 7%, freeing our teams to focus on what matters most: our customers. This is just the beginning of our agentic revolution. ❤️🤖
CEPTES Software retweeted
NEW: Agentforce for Service can now be deployed on one of the highest-volume support channels—email.
Automatically resolve emails in seconds with accurate, personalized replies from your trusted data.
✅ No delays.
✅ No backlogs.
➡️ #SalesforceRelease: sforce.co/3GZ2k8H
CEPTES Software retweeted
Revolutionize your team's productivity with **Agentforce 2.0**! Seamless integration with Slack, Tableau enhanced CRM analytics, and the upgraded Atlas Reasoning Engine make every role AI-powered. Experience the future of work where humans and AI thrive together! #Agentforce #AI #Innovation
CEPTES Software retweeted
🎉 Exciting news from AWS re:Invent! We were awarded:
🏆 Business Applications Partner of the Year (Global)
🏆 Public Sector Global Technology Partner of the Year (Global)
🏆 Public Sector Technology Partner of the Year (EMEA)
Huge thanks to #AWS and our incredible team! 🙌
CEPTES Software retweeted
So that's how we're starting the final day of @Dreamforce—Agentforce robots dancing on Howard Street! #DF24
CEPTES Software retweeted
Join us at the Agentforce launch zone at #DF24! 🚀 1600 Salesforce Engineers, Customer Success experts, and partners are here to help you create your first custom AI agents seamlessly integrated into your workflows—no separate models or AI engineers needed. Discover how AI, data, and workflows on the Salesforce Platform can drive customer success. This is the future of AI—don’t DIY your AI, build your Agentforce! ❤️🤖 #Advanceforce #Dreamforce #AIInnovation #DF24
CEPTES Software retweeted
We're donating $23M to empower the AI generation.
These funds will help students gain critical skills in AI and STEM to seize opportunities.
Let's shape the future of AI, together, at #DF24: sforce.co/3TuJrxE
CEPTES Software retweeted
🤲 Make a donation.
🫶 Make a difference.
Visit the donation station at #DF24 to support the kids at @UCSFChildrens and receive an exclusive Dreamfest giveaway. Terms and conditions apply. Learn more: sforce.co/3AQX2Je
CEPTES Software retweeted
Agentforce revolutionizes how you interact with your data by providing real-time, seamless access to your entire information landscape. Powered by the Salesforce Data Cloud, Agentforce dynamically integrates with your entire data ecosystem through our Zero Copy Alliance, enabling your agents to make smarter, faster, and more data-driven decisions than ever before. To build truly powerful agents, you need more than static PDFs and basic drag-and-drop tools. Agentforce is the future of intelligent automation, where real-time data meets unmatched agility. Embrace this next-generation solution and elevate your business operations to new heights. Bring on the agents. ❤️😎
CEPTES Software retweeted
Expectation: AI agents take months to build.
Reality: Build your own AI agent in 30 minutes at @Dreamforce.
Book a 30-minute slot to create an agent on Agentforce at #DF24: sforce.co/3XpliuT
CEPTES Software retweeted
Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution.
🔹 Seamless transfer & human handoffs across all channels
🔹 No writing conversational trees
🔹 Reads text, images, audio/video
🔹 Omni-channel transfer & human handoffs
🔹 Acts across sales, service, marketing, & commerce
🔹 Hybrid keyword & vector search
🔹 Extensible low-code tools
🔹 MuleSoft for cross-system actions
🔹 Real-time, harmonized data with Data Cloud
See it at Dreamforce 2024! Now everyone is an Einstein. ❤️