Everyone should calm down!
Running infrastructure at this scale is hard. Things break. I’d love to read the RCA on this one. What failed and more importantly why the blast radius was so large.
A further update on the ongoing cooling incident at our PhoenixNAP data center:
Temperatures continue to fall. The cooling process is taking effect and temperatures are consistently trending in the right direction.
Based on the progress we are seeing, our teams have now begun the process of preparing our infrastructure to safely bring customer services back online. We are doing this in a careful, staged approach:
1. Restore all physical network devices.
2. Restore all virtual network devices.
3. Begin restoring customer services.
We expect the first two steps to take approximately one hour. Based on current conditions, we anticipate being able to begin bringing customer services back online at approximately 3:00–3:30pm ET.
Services will then be restored progressively as we ensure each part of our infrastructure can be brought back online safely.
Our teams remain on site and are working continuously to move through this process as quickly and safely as possible. We know every additional minute of this outage matters to our customers, and we are deeply sorry for the disruption this extraordinary situation has caused.
Thank you for your continued patience. We are making progress, and our entire focus is now on safely restoring all affected services as quickly as we can.
Designing robots to walk like humans is like designing planes to flap their wings. Impressive but not efficient
Your roadmap must assume acceleration or you will lose.
You can debate today’s AI all you want. Performance will keep improving and costs will keep going down rapidly.
Your roadmap must assume acceleration.
Every 6-12 months, what one person can build doubles. If your roadmap doesn’t get more aggressive over time, you will be left behind.
