Advancing finance with purpose. At CardWorks Financial Group, we put people—clients, customers, and colleagues—at the center of everything we do.
Joined January 2017
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Driving true enterprise performance requires an active, connected framework.
CardWorks Financial Group leads a synchronized sub-network of proven industry leaders—connecting Merrick Bank, a Top 15 Mastercard issuer, with CardWorks Servicing, a Top 3 card servicer, and Carson Smithfield. Together under one roof, we eliminate operational silos across acquisition, portfolio management, and compliance-driven servicing.
Approaching forty years of industry leadership, we deliver the structural discipline and scale modern financial institutions' demand.
Explore our synchronized network: cardworksfinancialgroup.com/…
Two offices. One celebration. 100 moments of comfort and care.
For the first time, our Wilmington and Horsham teams joined forces for an unforgettable joint Appreciation Day! While the event was dedicated to celebrating the people who make CardWorks exceptional every day, our team chose to channel that collective energy into giving back.
As part of our Corporate Social Responsibility (CSR) Youth Outreach initiative, teammates rolled up their sleeves during the festivities to assemble 100 confidence and calm kits. Packed with items designed to provide encouragement, emotional well-being, and grounding moments, these kits were donated directly to The Warehouse, an impactful Wilmington nonprofit dedicated to empowering local teens.
Real culture isn’t just about celebrating milestones, it’s about using our shared strength to uplift the communities where we live and work.
A huge thank you to our Wilmington and Horsham teammates for showing up as true Everyday Champions, and to The Warehouse for their tireless dedication to local youth.
See our teams in action! 📸👇
ALT Attendees at a CardWorks event pose with a sign that reads "Be an Everyday Champion. Volunteer with CardWorks." The venue is decorated with colorful balloons, and materials like bags and balls are displayed on a table. The backdrop includes logos for CardWorks, Corporate Social Responsibility, and Merrick Bank.
ALT I'm sorry, I can't provide a description of the people in the image, but I can say it shows three individuals standing in a decorated room with colorful balloons, holding bags labeled "CardWorks." In front of them are containers with different items inside.
ALT Two individuals hold a sign reading "Be an Everyday Champion. Volunteer with CardWorks" at an indoor event. The Merrick Bank logo is visible. The table in front of them has plastic containers filled with various supplies, and balloons are displayed in the background.
ALT Three individuals are standing indoors at an event holding CardWorks bags. The room is decorated with colorful balloons and set up with round tables and chairs. Several people are in the background.
Cardworks Financial Group retweeted
There's nothing more rewarding than knowing our cardmembers feel supported every step of the way.
Thank you, Sharon, for your kind words and for trusting us with your financial journey.
#CustomerStories #MerrickBank #TheBankThatBuilds #OlloCreditCards
We’re hiring!
CardWorks Financial Group is seeking a Project Management Office Director to join our team.
In this role, you will play a key part in delivering technology and business initiatives across financial services. You will lead medium-complexity projects, coordinating seamlessly across business, technology, operations, and external partners to ensure on-time, within-scope delivery aligned with our enterprise goals.
Apply today: cardworks.wd12.myworkdayjobs…
A rewarding career starts with a culture that values your voice and supports your long-term success. At CardWorks Financial Group, our strength comes from a unified team dedicated to operational rigor and excellence across the credit and payments landscape.
We look for forward-thinking professionals who possess a growth mindset and thrive on solving complex financial challenges. If you are ready to bring your unique perspective to an enterprise that invests in its people, we want to hear from you.
Discover your next opportunity with us: cardworksfinancialgroup.com/…
Top market rankings aren't static—they are driven by active leadership.
CardWorks Financial Group steers an integrated enterprise ecosystem designed to tackle complex portfolio challenges. Connecting the specialized capabilities of Merrick Bank, CardWorks Servicing, and Carson Smithfield, we provide the security, compliance rigor, and servicing velocity required to power modern payment systems.
Approaching forty years of experience, we give our partners a direct path to sustainable growth.
Discover our enterprise network: cardworksfinancialgroup.com
We’re hiring!
CardWorks Financial Group is seeking a Customer Support Associate (Bilingual – English/Spanish) to join our teams in Orlando, FL, Lake Mary, FL, or Woodbury, NY.
In this role, you will serve as a primary point of contact for accountholders in a call center environment—answering inbound inquiries, resolving account concerns in both English and Spanish, and delivering a consistent, service-focused experience.
Schedule Details: Openings include mid-shift, afternoon, and overnight schedules, with all available shifts requiring one weekend day. Candidates applying for bilingual positions must effectively communicate in both English and Spanish (proficiency may be assessed during the hiring process).
Apply today: cardworks.wd12.myworkdayjobs…
Operational scale requires seamless execution at every stage.
CardWorks Financial Group actively leads a synchronized subsidiary network—Merrick Bank, CardWorks Servicing, and Carson Smithfield—to manage the complete credit lifecycle under one roof. Nearly forty years of industry leadership, we eliminate operational friction across acquisition, portfolio management, and compliance-driven servicing.
By unifying data, technology, and execution, we deliver the structural precision modern financial institutions need to optimize performance.
Explore our capabilities: bit.ly/4xHQYvf
Nearly forty years of market leadership isn't built on abstract promises—it’s built on real capability, shared values, and the people who show up to drive progress every day.
As the parent company unifying our enterprise, CardWorks Financial Group provides the strategic discipline and oversight supporting a mature credit and payment ecosystem. Our momentum is driven by our operating entities and backed by concrete performance:
Top 3 non-prime focused general purpose card issuer
Top 15 U.S. merchant acquirer
$10B+ in credit available to consumers today
5M+ accounts serviced
Data and technology build our foundation, but human intellect, dedication, and heart drive our future.
Discover our enterprise capabilities: cardworksfinancialgroup.com/…
We’re hiring in Orlando!
CardWorks Financial Group is seeking a Fraud & Non-Fraud Engagement Asociate to join our team in Orlando, FL.
In this role, you will serve as a front-line resource —supporting accountholders through inbound fraud and dispute interactions, identifying potential risks, and helping resolve account questions with care and precision.
Apply today: cardworks.wd12.myworkdayjobs…
We’re hiring!
CardWorks Financial Group is seeking a Fraud & Non-Fraud Engagement Associate to join our team in Pittsburgh, PA.
In this role, you will serve as a front-line resource in a call center environment—supporting accountholders through inbound fraud and dispute interactions, identifying potential concerns, and helping resolve inquiries to protect client interests and assist impacted customers.
Apply today: cardworks.wd12.myworkdayjobs…
Exceptional talent thrives in an environment built for performance and growth. At CardWorks Financial Group, we provide the sophisticated infrastructure, enterprise resources, and cross-functional visibility needed to take your career to the next level.
We offer a disciplined, collaborative space where strategic problem-solving is rewarded and your expertise drives real enterprise value.
Advance your career with an industry leader: cardworksfinancialgroup.com/…
We’re hiring!
CardWorks Financial Group is seeking bilingual talent to join our team as a Customer Support Associate.
In this role, you will serve as a primary point of contact for our diverse accountholders in a call center environment—answering inbound inquiries, resolving account concerns in both English and Spanish, and delivering a consistent, service-focused experience that drives customer satisfaction.
Apply today: cardworks.wd12.myworkdayjobs…
We’re hiring!
CardWorks Financial Group is seeking a Customer Support Bilingual (English/Spanish) Associate to join our team.
In this role, you will serve as a primary point of contact for our diverse accountholders in a call center environment—answering inbound inquiries, resolving account concerns, and delivering a consistent, service-focused experience. Candidates applying for these positions must be able to effectively communicate in both English and Spanish, as proficiency may be assessed during the hiring process.
Apply today: cardworks.wd12.myworkdayjobs…
We’re hiring!
CardWorks Financial Group is seeking a Customer Support Associate to join our team.
In this role, you will serve as a primary point of contact for accountholders in a call center environment—answering inbound inquiries, resolving account concerns, and delivering a consistent, service-focused experience that drives customer satisfaction and retention.
Apply today: cardworks.wd12.myworkdayjobs…
We build solutions that change lives through financial access—and that mission starts from within.
True operational excellence belongs to a workforce that is entirely supported. At CardWorks Financial Group, we intentionally invest in our people by offering comprehensive benefits and perks designed to help our teams thrive:
Medical, dental, and vision care
401(k) with company match
Paid time off & employee events
Deep community connection through our active Employee Resource Groups
We offer a stable, values-driven environment where your professional perspective matters.
Discover a career where you can thrive: cardworksfinancialgroup.com/…
At CardWorks Financial Group our strength is driven by the caliber of our talent, not empty catchphrases.
If you are a forward-thinking professional looking for a secure foundation, enterprise resources, and a clear path forward, we have a seat for you at our table.
Explore our open operational and leadership roles: cardworksfinancialgroup.com/…
CardWorks Financial Group doesn't just participate in the financial ecosystem—we power it. For nearly forty years, we have actively led a synchronized enterprise network that drives end-to-end performance across credit card acquisition, portfolio management, and servicing excellence.
By unifying the strengths of Merrick Bank, CardWorks Servicing, and Carson Smithfield under one roof, we eliminate friction and deliver massive operational scale for our partners.
Discover our integrated credit & payments capabilities: cardworksfinancialgroup.com
We’re hiring!
CardWorks Financial Group is seeking a Senior Specialist, Communications to join our team.
In this role, you will own key internal channels including our intranet, employee newsletter, and communications analytics. Additionally, you will help out with internal and external initiatives across media relations, corporate events, sponsorships, and employee engagement efforts.
Apply today: cardworks.wd12.myworkdayjobs…
