I write/edit/act/direct/produce/teach/ critique/consult on words and stories. Always looking for collaborations. Let's do it. Wouldn't be here w/o my wife.
Los Angeles, CA
Joined August 2012
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- Following1.9K
- Followers374
- Likes5.2K
@Adobe @creativecloud
First-world problem #2,577,369:
For an app that's 30+ years old and is used so widely in the world, it's mindboggling that Adobe Acrobat is so unstable, clunky, and inefficient in the features it claims to offer and so lacking in features it should have.
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Been trying to get results from @Labcorp. No reply. No way to contact anyone. It's absurd. I'm a cancer survivor with a kidney transplant, so I'm stuck on adjusting my meds w/o results. This is why I've been complaining to @BlueShieldCA. So far, they were a bad choice by @CalPERS
Day 85 of the worst customer service issue of my life.
@SamsungUS @Samsung refuses to fix a very simple problem that wouldn't cost them anything. The social media acct here is the only dept replying, and they have only given me incorrect info and refuse to reach out internally.
Here's the thing about @BasedMikeLee:
As despicable as it is, this episode is not surprising at all. This is who he has become & who he wants to be & he has shown it over & over & over in recent years. I see no signs that he has any interest in re-evaluating choices he has made.
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Day 80 of the worst customer service issue of my life.
@SamsungUS @Samsung refuses to fix a very simple problem that wouldn't cost them anything. The social media acct here is the only dept replying, and they have only given me incorrect info and refuse to reach out internally.
Day 79 of the worst customer service issue of my life.
@SamsungUS @Samsung refuses to fix a very simple problem that wouldn't cost them anything. The social media acct here is the only dept replying, and they have only given me incorrect info and refuse to reach out internally.
Day 78 of the worst customer service issue of my life.
@SamsungUS @Samsung refuses to fix a very simple problem that wouldn't cost them anything. The social media acct here is the only dept replying, and they have only given me incorrect info and refuse to reach out internally.
Day 77 of the worst customer service issue of my life.
@SamsungUS @Samsung refuses to fix a very simple problem that wouldn't cost them anything. The social media acct here is the only dept replying, and they keep giving me incorrect info and refuse to reach out internally.
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Day 76 of the worst customer service issue of my life.
@SamsungUS @Samsung has refused to fix a very simple problem that wouldn't cost them anything. The social media acct here is the only dept replying, and they keep giving me incorrect info and refuse to reach out internally.
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Day 75 of the worst customer service issue of my life. @SamsungUS @Samsung has refused to fix a very simple problem that wouldn't cost them anything. The social media acct here is the only dept replying, and they keep giving me incorrect info and refuse to reach out internally.
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Today is Day 74 of what has now become the worst customer service experience I can remember in my life. It is the simplest matter to fix, but @SamsungUS @Samsung refuses to address it.
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On March 31 I started trying to resolve an extremely simple issue with @SamsungUS. It's now at the point where this is the absolute worst customer service experience I can think of, from any company in any industry, in years.
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@SamsungCareUS @SamsungTV @SamsungUS For 2 months, I've tried to resolve a simple issue on a new purchase. Samsung has been completely unresponsive after I sent all requested info. I've been a Samsung user for 15 years, but I'm questioning my loyalty, bc of this matter.
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@SamsungSupport1 I started trying to resolve a simple issue w/Samsung Frame CS more than 6 weeks ago. I provided all the requested info, but have heard nothing. I called S Care on 4/24, promised resolution, submitted new form. Nothing. I was a big fan. Questioning it now...
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HAHAHAHAHAHAHAHA
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“I know I screwed up the Four Seasons Landscaping booking but PLEASE you gotta let me redeem myself.”
“Okay, fine. We need a walk-on song that says men RULE, that they REIGN.”
“‘Reigning men.’ I got just the song. Get ready to be proud of me again.”
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@FitbitSupport @fitbit Get your customer support sorted out! Ours is a HUGELY common problem. Your nonsense community support stuff doesn't address it properly. We've called in 2x now and the line has dropped both times, seemingly intentionally. This 3rd call is miserable so far.
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