Citizens Advice Sefton is a charity and company limited by guarantee. In 2008 we became a Sefton wide organisation, but our roots in Sefton go back to 1939.
Sefton, Merseyside.
Joined September 2012
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New clothes and shoes don’t match the online advert?
You may have legal rights if your item is:
🧵 Damaged or broken
🚫 Unusable
📸 Not what was advertised
Find out if you’re entitled to a repair, replacement or refund ⤵️
Twitter: bit.ly/4pEkXiF
#ShopAware
📦 Still waiting on a parcel?
It’s the seller’s legal responsibility to make sure your order reaches you.
If it’s missing, ask for a redelivery or check if you can get a refund
bit.ly/4qnNo5O
#ShopAware
Welcome to Energy Savers Week! We’ve teamed up with @EnergySvgTrust to share everyday energy wins - tips that fit easily into your routine, helping you stay warm and save money 💸
Check out the full tips on our website ⤵️
bit.ly/45tktop
Ever thought about becoming a trustee? 🤔 #TrusteesWeek is the perfect time to explore how you can make a difference. Your skills could help shape the future of a charity. 🌱 Learn more about volunteering at #CitizensAdvice #Sefton: seftoncab.org.uk/volunteer/
It's #TrusteesWeek! Huge thanks to all the amazing trustees who give their time, energy & expertise to support charities like #CitizensAdvice and communities across the UK, including ours in #Sefton. Your impact is immeasurable 💙 #ThankYouTrustees seftoncab.org.uk/news/
⚠️ Our Bootle office will be closed for open door drop-in on Thursday 30th October and Thursday 6th November ⚠️
If you have a pre-booked appointment please attend as normal.
Citizens Advice Sefton #announcement
Training and Support Officer (21 hr) role available! Do you have a solid background in advice work and proven experience in mentoring or training others?
Join us! seftoncab.org.uk/jobs/
Our volunteers help to change lives every day in Sefton 👏
Thank you for helping people find a way forward, whoever they are, whatever their problem.
We’re so grateful for your support!
#VolunteersWeek
Criteria for Winter Fuel Payment has changed.
You’ll need to be receiving Pension Credit or certain other benefits to qualify for it.
If you need help applying or checking you’re eligibility, contact us on 0808 278 7841 (freephone) or text relay:
03444 111 445 Mon-Fri 9.30am-4.30pm or visit seftoncab.org.uk/how-we-can-… for the opening times of our in person advice centres in Bootle and Southport
It’s #TrusteesWeek and we want to say a huge thank you to all our incredible trustees who give up their time to support Citizens Advice!
Whether at a national or local level, their support is vital in allowing us to continue helping people when they need us most 💙
Our advice centres are closed for walk in on Monday 28th October 2024.
If you have a pre-booked appointment this will go ahead
Bootle will reopen on Wednesday 30th October
Southport will reopen on Tuesday 29th October
Adviceline (freephone telephone) is operating as usual
Citizens Advice Sefton retweeted
Anyone affected directly or indirectly by the tragic events on Monday can get support across Southport today
Full details of support will be shared on our dedicated webpage and this will be regularly updated
ow.ly/K41W50SNWrt
