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Brian Curran

@brianjohncurran

Simplifying human-centric transformation with the @OracleCX team / Dad to 5, foodie, and frequent flyer / Views expressed are my own

 Washington, DC
linkedin.com/pub/brian-j-curran/1/257/92
Joined April 2012
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Thanks Ray for featuring our team's work ! xitter.cf/rwang0/status/85691440…
R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT (@rwang0) profile pictureR “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT
@rwang025 Apr 2017
MyPOV : #designthinking comes to @Oracle Digitaltransformation #moderncx
Image from R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT (@rwang0)
Image from R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT (@rwang0)
Image from R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT (@rwang0)
Image from R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT (@rwang0)
Brian Curran retweeted
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theCUBE
@theCUBE26 Apr 2017
Check out @brianjohncurran on #theCUBE this morning at @oracle #ModernCX 2017 in Las Vegas youtu.be/KFdgoGum9k8
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"The 20/20 Vision of Innovation Hindsight" linkedin.com/pulse/2020-visi… by @brianjohncurran on @LinkedIn
Designing Click and Collect - The 20/20 Vision of Innovation Hindsight

Designing Click and Collect - The 20/20 Vision of Innovation Hindsight

Now that the holiday shopping season is here, I thought it might be a great time to share my experience as both a retailer and innovator at Best Buy. 15 years ago, my team successfully designed,...

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"Measuring Customer Experience" linkedin.com/pulse/measuring… by @brianjohncurran on @LinkedIn
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Shot this a few months ago and looks like it is now available as some of my friends found it before I did.Enjoy ! lnkd.in/e-KPPGA

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Now you can see my built in exercise program while facilitating a customer experience journey mapping session. Thank…lnkd.in/eYNE_hf
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Replying to @brianjohncurran
@brianjohncurran : "(Customer's) expectations are driven by (their) perceptions" #OracleX #OracleCX
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Customer's perception of the experience are driven by the expectation of the engagement with the brand xitter.cf/ketausvn/status/722735…
Kevin Tautermann (@ketausvn) profile pictureKevin Tautermann@ketausvn20 Apr 2016
Replying to @brianjohncurran
@brianjohncurran : "(Customer's) expectations are driven by (their) perceptions" #OracleX #OracleCX
Image from Kevin Tautermann (@ketausvn)
In good company ! xitter.cf/jefflundal/status/7189…
@jeffseverts Severts delivers another brilliant look into the process of human centered design especially focused ar…lnkd.in/eeHYd2Q
Sainsbury Agrees to Buy Home Retail for About $1.9 Billion lnkd.in/eQjGJ2v

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Put this out on Friday....late ......so posting again lnkd.in/e6FrkNx
How to Id if I am a being an IdIoT about IoT?

How to Id if I am a being an IdIoT about IoT?

I know that is a mouthful but I felt compelled to put something out there for all my customer experience and human design friends about this subject. Just when we thought the communication assault of...

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This is such a difficult conversation and good of you Michael Maoz to get on the table. Thanks !! lnkd.in/eJC8Bjg
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"What to Expect when They are Expecting" by @brianjohncurran on @LinkedIn linkedin.com/pulse/what-expe…
What to Expect when They are Expecting

What to Expect when They are Expecting

Well…….what were you expecting? An article about pregnancy at the work place? A blog about balancing career and domestic life? What drove your expectation? The title? The picture? Having previously...

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Oracle Customer Experience Blog lnkd.in/djFchGd
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So true! That gap is getting bigger and bigger #ForrForum
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Telstra tiptoes along 'freak line' with Lithium's big data tool lnkd.in/eP9JsZt
Hope to see you all in London starting the 16th of November 10:50 AM - 11:20 AM on Monday Partner Session With O…lnkd.in/eE3diDt
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"Hands of the Customer" by @brianjohncurran on @LinkedIn linkedin.com/pulse/hands-cus…
Hands of the Customer

Hands of the Customer

Lately, my inbox has been swamped with messages promoting the greatness of VOC: “How to Build an Effective VOC Program”, or “Ten Things Your VOC Program Needs to be Successful”, etc. To make matters...

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