Pinned Tweet
Replying to @bdguan
if only a condiment built a cracked search engine to help you find first class options using points
Miso retweeted
Replying to @bdguan
if only a condiment built a cracked search engine to help you find first class options using points
Harder, better, faster, stronger.
We timed four AI agents on one NYC-SFO trip: @instinct, @Meta's Muse, @bookwithmiso, and @OdessiaTravel. Miso was ready to confirm in under six minutes; Muse took about 13.5 minutes.
@StefanSandoval_ and @LizzDrago on what it means for airlines.
sky-vc.com/blog/who-owns-the…
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We timed four AI agents on one NYC-SFO trip: @instinct, @Meta's Muse, @bookwithmiso, and @OdessiaTravel. Miso was ready to confirm in under six minutes; Muse took about 13.5 minutes.
@StefanSandoval_ and @LizzDrago on what it means for airlines.
sky-vc.com/blog/who-owns-the…
Yes, we handle the points transfer and complete the booking, full service. And we're the only AI agent who can currently do this!
Replying to @oliverbrocato
did miso handle the points transfer and complete the booking too, or just find the itinerary?
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You have 25 hours today, for Daylight savings time.
You can save even more time by booking with miso.
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Miso retweeted
Replying to @bookwithmiso
@bookwithmiso is my favorite consumer platform of the year, have probably booked $50k+ in travel with it on the beta
imessage-native, context aware and vertical-specific apps are the future ✈️
18 months ago we set out to build an AI-native travel agent in iMessage.
We booked the first trips ourselves and learned one thing fast: travel is fucking complicated. Points. Delays. 2am support. Business Lie-Flat vs Suite. A thousand edge cases.
But complicated isn't the hard part. Specific is.
Nobody wants "a flight to Tokyo." They want the 11pm nonstop, the aisle in front of the wing, the points they forgot they had, and the hotel they liked last time, without explaining any of it again.
So that's what we built.
One thread that already knows.
Some of our users have texted their way to $100K+ in bookings. Some just want out of 45C, away from the screaming kid.
We book both. The pretzels are free either way.
Live today at try.miso.com
18 months ago we set out to build an AI-native travel agent in iMessage.
We booked the first trips ourselves and learned one thing fast: travel is fucking complicated. Points. Delays. 2am support. Business Lie-Flat vs Suite. A thousand edge cases.
But complicated isn't the hard part. Specific is.
Nobody wants "a flight to Tokyo." They want the 11pm nonstop, the aisle in front of the wing, the points they forgot they had, and the hotel they liked last time, without explaining any of it again.
So that's what we built.
One thread that already knows.
Some of our users have texted their way to $100K+ in bookings. Some just want out of 45C, away from the screaming kid.
We book both. The pretzels are free either way.
Live today at try.miso.com
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Chester has more motion than most airlines
Another “no affiliation, not an investor, just a user/fan, and you should try it” post.
In just 5 months since first trying it, Miso has booked me on 37 flights across 10 airlines, 35 airports, 4 continents while handling 12 changes/cancellations, monitoring 13 delays, and checking me in 34 times. Points, miles, credits. Not to mention hotels too! We’ve become quite close, exchanging 1,506 texts with a 2.5 min median response time and best KPI of all: 0 missed bookings.
Thanks @bookwithmiso for making travel so much easier!
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We try our best.
recently started using miso.com for booking travel. difference between miso and muse / other agents is day and night.
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Miso retweeted
The first AI Assistant Consumer Travel Report is live!
We spent the past week testing travel capabilities across 5 AI assistants: Instinct, Muse, GrokBot, Dots & Miso
🥇 Miso - fastest & most capable, omitted budget flights
🥈 Instinct - very fast but couldn't do rescheduling
🥉 GrokBot - medium speed, fully capable, very verbose
💐 Dots - very very slow but fully capable
💐 Muse - fairly capable, fairly slow, very verbose
Each assistant was tested across the following dimensions:
1. Booking time
2. Onboarding flow
3. Booking execution
4. Seat selection
5. Travel profile
6. Cancellation
7. Rebooking
8. Proactiveness
The report outlines some unique findings:
> There are three different booking methods used across the board: browser use, API access & OTA
> Miso was the fastest, at ~3 min to book where as Dots was the slowest, at ~33 min to book
> All 5 succeeded in booking a flight, but Muse wasn't able to change/upgrade a seat
> Instinct & Muse were not able to change the flight as the API provider they use, Duffel, doesn't give them that functionality
> Everyone biased towards cheaper options except Miso, who wasn't able to book basic economy flights
> Miso was the only one to ask for traveler details, loyalty number, and known travel number unprompted
Want new dimensions tested for the next report?
Let me know!
:)
Replying to @DavidPawlan
Agree that @bookwithmiso is the best for travel because they have travel agent access. E.g. they rebooked me within an hour of a flight which is impossible from web
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Miso retweeted
Great breakdown, @DavidPawlan.
If there’s a case for vertical AI, travel is it. Booking is one transaction and managing a real trip means navigating fare rules, points, seats, changes and disruptions etc. Even adding dogs to a trip.
The opportunity is an agent that handles the entire journey, not just checkout.
The first AI Assistant Consumer Travel Report is live!
We spent the past week testing travel capabilities across 5 AI assistants: Instinct, Muse, GrokBot, Dots & Miso
🥇 Miso - fastest & most capable, omitted budget flights
🥈 Instinct - very fast but couldn't do rescheduling
🥉 GrokBot - medium speed, fully capable, very verbose
💐 Dots - very very slow but fully capable
💐 Muse - fairly capable, fairly slow, very verbose
Each assistant was tested across the following dimensions:
1. Booking time
2. Onboarding flow
3. Booking execution
4. Seat selection
5. Travel profile
6. Cancellation
7. Rebooking
8. Proactiveness
The report outlines some unique findings:
> There are three different booking methods used across the board: browser use, API access & OTA
> Miso was the fastest, at ~3 min to book where as Dots was the slowest, at ~33 min to book
> All 5 succeeded in booking a flight, but Muse wasn't able to change/upgrade a seat
> Instinct & Muse were not able to change the flight as the API provider they use, Duffel, doesn't give them that functionality
> Everyone biased towards cheaper options except Miso, who wasn't able to book basic economy flights
> Miso was the only one to ask for traveler details, loyalty number, and known travel number unprompted
Want new dimensions tested for the next report?
Let me know!
And just wait until you see what is coming down the feature list. 👀
The first AI Assistant Consumer Travel Report is live!
We spent the past week testing travel capabilities across 5 AI assistants: Instinct, Muse, GrokBot, Dots & Miso
🥇 Miso - fastest & most capable, omitted budget flights
🥈 Instinct - very fast but couldn't do rescheduling
🥉 GrokBot - medium speed, fully capable, very verbose
💐 Dots - very very slow but fully capable
💐 Muse - fairly capable, fairly slow, very verbose
Each assistant was tested across the following dimensions:
1. Booking time
2. Onboarding flow
3. Booking execution
4. Seat selection
5. Travel profile
6. Cancellation
7. Rebooking
8. Proactiveness
The report outlines some unique findings:
> There are three different booking methods used across the board: browser use, API access & OTA
> Miso was the fastest, at ~3 min to book where as Dots was the slowest, at ~33 min to book
> All 5 succeeded in booking a flight, but Muse wasn't able to change/upgrade a seat
> Instinct & Muse were not able to change the flight as the API provider they use, Duffel, doesn't give them that functionality
> Everyone biased towards cheaper options except Miso, who wasn't able to book basic economy flights
> Miso was the only one to ask for traveler details, loyalty number, and known travel number unprompted
Want new dimensions tested for the next report?
Let me know!
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