Neurologist, TED speaker, former CXO, Empathy Amplifier passionate about patient & caregiver experience #design. tweets my own
Cleveland, Ohio
Joined May 2014
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Adrienne Boissy retweeted
4) Highly recommend planning a #DeathOverDinner.
I had the opportunity to attend one with Michael Hebb, @boissyad, @perez_protto a few years ago and it was life-changing.
Do it!
More details: deathoverdinner.org/
#EoL #PatientAdvocacy #HIMSS23 #AdvanceDirective #NHDD
👇 need more talk about this since we are all doing it. 😔
ARCHANGELS CEO, @adrane, and @Qualtrics CMO, @boissyad, look hard at the very real impact of caregiver intensity, how data can drive change, and the ways we can support unpaid #caregivers at every turn within the healthcare ecosystem via @hitconsultant hitconsultant.net/2023/03/29…
I’m loving on this. Relationships fuel clinicians and most people I know. 👏
"Mean percentage of time at the bedside during a 24-hour period varied among [internal medicine] interns from 8.8% to 18.3%." More time spent at bedside correlates with more job satisfaction, better wellness. jamanetwork.com/journals/jam…
My fav was the massive fundraising for #Cancer half pipe show w @tonyhawk @derekhough #betheforceforgood @Qualtrics 🦋♥️
There isn’t a better way to close out the first #qualtricsX4 in over four years.
Thank you to @TheKillers for bringing the party to the Salt Palace, and to everyone who helped us bring back the best event in tech!
Hey @adrane - Martha’s pants would look amazing on you!! Or Did you let her borrow yours? 😊🔥
Be a curious student of technology and everything. If you aren't learning then why are you doing it? @MarthaStewart #qualtricsX4 #HITsm #HITMC
Adrienne Boissy retweeted
Patients don't want to be "WOWED" by the online appt booking experience. It just has to work and work EVERY TIME. Let's set the right expectations for ourselves. Love this statement from @providence #qualtricsX4 #HITMC #HITsm
Adrienne Boissy retweeted
“In the past, it was ‘what if you lose all this,’ but the older I get it’s ‘why not give it a try, why not go all in’.”
- @joannagaines
We loved having Chip & Joanna at #qualtricsX4 to share how they work as a team to balance creating the vision, taking risks & being “All In.”
ALT Chip and Joanna Gaines onstage at X4. Sitting with a female interviewer. Background slide says X4 The Experience Management Summit.
Adrienne Boissy retweeted
Be a curious student of technology and everything. If you aren't learning then why are you doing it? @MarthaStewart #qualtricsX4 #HITsm #HITMC
At this point, we should not need another survey to tell us what unstructured data already knows. We should already know #sdoh needs and instead spend time acting on them. @Qualtrics @StanfordHealth exec team was on 🔥🔥🔥
Interesting thought - using unstructured data to potentially identify socioeconomic challenges so physicians can work it into the conversation without making it awkward for patients. Great idea. Going to need some conversational training to action it #QualtricsX4
Nothing but love for this work and the unbelievable champions of it. TY for the kind words. as I shared, such an amazing place and tech w big big heart. ♥️🫶
There is nothing like hearing @boissyad talk about patient experience in healthcare. @Qualtrics is so lucky to have her. Over 1000 health systems use Qualtrics. #qualtricsX4
Love working w @PorathC - hope this offers some practical guidance for talking about emotions on teams for all industries. 🌺 appreciation rounds and rants are especially powerful. #burnout #empathy #ptexp @DrAmyBSullivan @RanaAwdish @perez_protto @Qualtrics #love
Practice empathy as a team with our 10 strategies --build #community, reduce #burnout, increase #appreciation, #trust and #retention @boissyad @HarvardBiz hbr.org/2023/02/practice-emp…
Adrienne Boissy retweeted
What do patients want in #physicians? Depends on who you ask & their race
@EverydayHealth + @CastleConnolly look at #doctors & #healthconsumers IDs big differences w 1 factor on which patients agree: compassion & empathy
bit.ly/3wCOjoN
cc @boissyad @PatriceHarrisMD
We ♥️u Tim!!!! You are going to do amazing things there as you have always done. 👏
Please join me in congratulating @TimGilliganMD @CleClinicMD @ClevelandClinic appointed as the President of Academy of Healthcare Communications!! Tim is a true leader in Medical Education and Healthcare communication !!
What story do you want your patients and employees to tell about you? ♥️🦋#ptexp #empathy #meded #EmployeeExperience @Qualtrics
"Not causing a major medical error is table stakes and will not be the story patients tell when they leave. Instead, they will tell stories of how hospital staff made them feel".
Brilliant piece on the importance of #empathy in #healthcare by @boissyad
medcitynews.com/2022/12/heal…
Thank you @HelenRiessMD for the shout out. as always, we are in it together, advocating for good and kind and #empathy at scale. Doing it all w you just makes me love it more. 🙏🌺
👏👏👏Excellent article on #empathy in #healthcare by @boissyad: "Issues of today are divisive, complex, and layered without easy solutions. Never has there been a time when listening and understanding have been more critical." medcitynews.com/2022/12/heal… @medcitynews
Adrienne Boissy retweeted
#PatientExperience leaders need to be anchored in what matters most for themselves and for their teams yet are pulled in many directions @boissyad
LISTEN: podcasts.apple.com/us/podcas…
@Qualtrics
Meet hosts: @otherAdamatKLAS @DanatKLAS @KLAS in Boston 9/19-9/21 @patientexpsym
ALT Check out the KLAS podcast https://podcasts.apple.com/us/podcast/klas-insights/id1573478770?i=1000568968511
Adrienne Boissy retweeted
Healing within the healthcare community starts with empathy healthcaredive.com/news/heal… via @healthcaredive "When we act with intention to care for each other, our patients, ourselves and our communities, healing becomes possible." @boissyad
#empathy #selfcare #caregivers #healthcare