
CEO of Digital Scientists - A Product Strategy and Development Firm, #Strategy, #CX, #UX, #Mobility, #HealthIT, #DigitalHealth, #SpeedToMarket, #IncubationZone
Alpharetta, Georgia
Joined September 2008
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Creating software that a user wants to use - to do their job - is really hard.
AI's impact on jobs follows this rule: Software 1.0 automated what can be specified (rote tasks). Software 2.0 automates what you can verify—tasks where AI can "practice" w/ clear feedback. Math/code? Advancing rapidly. Creative/strategic work? Still lagging. A jagged frontier...
Sharing an interesting recent conversation on AI's impact on the economy.
AI has been compared to various historical precedents: electricity, industrial revolution, etc., I think the strongest analogy is that of AI as a new computing paradigm (Software 2.0) because both are fundamentally about the automation of digital information processing.
If you were to forecast the impact of computing on the job market in ~1980s, the most predictive feature of a task/job you'd look at is to what extent the algorithm of it is fixed, i.e. are you just mechanically transforming information according to rote, easy to specify rules (e.g. typing, bookkeeping, human calculators, etc.)? Back then, this was the class of programs that the computing capability of that era allowed us to write (by hand, manually).
With AI now, we are able to write new programs that we could never hope to write by hand before. We do it by specifying objectives (e.g. classification accuracy, reward functions), and we search the program space via gradient descent to find neural networks that work well against that objective. This is my Software 2.0 blog post from a while ago. In this new programming paradigm then, the new most predictive feature to look at is verifiability. If a task/job is verifiable, then it is optimizable directly or via reinforcement learning, and a neural net can be trained to work extremely well. It's about to what extent an AI can "practice" something. The environment has to be resettable (you can start a new attempt), efficient (a lot attempts can be made), and rewardable (there is some automated process to reward any specific attempt that was made).
The more a task/job is verifiable, the more amenable it is to automation in the new programming paradigm. If it is not verifiable, it has to fall out from neural net magic of generalization fingers crossed, or via weaker means like imitation. This is what's driving the "jagged" frontier of progress in LLMs. Tasks that are verifiable progress rapidly, including possibly beyond the ability of top experts (e.g. math, code, amount of time spent watching videos, anything that looks like puzzles with correct answers), while many others lag by comparison (creative, strategic, tasks that combine real-world knowledge, state, context and common sense).
Software 1.0 easily automates what you can specify.
Software 2.0 easily automates what you can verify.
Bob Klein retweeted
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Wake-up call: Leadership in the AI age axios.com/2025/05/20/ai-lead…
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Limited spots remain for our CIO Speed Dating on 6/11, where just 10 select vendors will present directly to 10 CXOs all in a fast-paced, “speed dating” format. Email us at [email protected] for more information or to purchase your vendor slot today.
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Is your company interested in presenting 1:1 to 10 local CXOs, in one, high-impact evening? If so, hurry & reserve your presentation slot at Tech Alpharetta’s CIO Speed Dating event. Email [email protected] for details or to reserve your vendor slot today!
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linkedin.com/posts/roberthay…
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A best practice for improving all user experiences. Why does it feel like such an anomaly?
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“Voice should be a vital sign” @amirlahav
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😬🤖
New Atlas | Boston Dynamics youtu.be/29ECwExc-_M?feature… via @YouTube
“The sooner healthcare systems start using autonomous systems, the safer they and their patients will be.”
It’s Time to Hand Cybersecurity Over to the Computers by Larry Ellison and Seema Verma wsj.com/articles/its-time-to… via @WSJopinion
We have more work to do when it comes to improving the patient journey in veterinary medicine.
#digitalhealth #veterinary
linkedin.com/posts/roberthay…
Many of the innovators and change agents we empower believe that traditional "IT" is where good ideas go to die. 💀
jeffgothelf.com/blog/horizon…
#Innovation #Software #Digital
Digital Scientists provides products and services in this space, so I am grateful when I come across conceptual and educational content that goes way beyond the hype cycle. Thank you, Andreessen Horowitz..
#generativeai #aibuilder #aiapplications lnkd.in/gT4tUNwZ














