"Since its inception, BlastPoint keeps raising the bar to deliver an AI platform that transforms customer data into meaningful insights that drive actions and deliver tangible business results.” - Alison Alvarez. Read more about this exciting milestone🚀: hubs.li/Q02bfm3n0

A model can have excellent metrics and still treat some members differently. Inputs like zip code can sometimes act as a proxy for characteristics you wouldn't use directly. Good model performance and fair outcomes aren't the same thing.

One product is a start. It shouldn’t be the end of the relationship. Join Tomer Borenstein and Steven Reed from P1FCU on Oct. 22 to talk about turning one-product members into deeper relationships. 1 p.m. ET Request a seat: hubs.li/Q04zcpT80

A model made the decision. That doesn't mean fair lending rules don't apply. If AI is influencing lending decisions, you still need to understand how those decisions are made and whether they're treating people fairly. The technology changes. The responsibility doesn't.

[LIVE CU ROUNDTABLE] What happens after a member opens their first product? On Oct. 22, Tomer Borenstein and Steven Reed from P1FCU will talk about deepening member relationships and getting members to a second product. Request a seat: hubs.li/Q04yZvg40

“The model said so” isn’t an explanation. If a model makes a decision, you should be able to understand why. What data influenced it? What factors mattered? Can you trace the decision back to something you can evaluate? Explainability matters. So does auditing for bias.

Your data. Your rules. We put together 14 rights every organization should expect from an AI vendor. Want all 14? Reply RIGHTS and we’ll send them your way.

Which of your customers are spending 10%+ of their income on their energy bill? If it would take more than a day to answer, join us Sept 1 for a free NEUAC webinar on energy burden segmentation. 12pm ET. hubs.li/Q04w-9rf0

Fayetteville PWC mapped energy burden by customer before arrears spiked. Sept 17, along with BlastPoint, Janelle Rockett walks through what they built. Free NEUAC webinar, 12pm ET. hubs.li/Q04w-9lQ0

Twenty-five years ago today. We remember the lives lost on September 11, 2001, and honor the families, friends, colleagues, and communities who continue to carry their memory. Today, we pause to reflect, remember, and hold space for all those whose lives were forever changed.

CUToday running banking data isn't an accident. 48% of U.S. banks have worse credit quality than a year ago, and credit unions competing with those banks for members and loans have a real reason to pay attention to that number. hubs.li/Q04w-33T0

25M+ utility customers are Most Exposed for affordability pressure. Two-thirds of those utilities charge at or below the national average rate. The problem isn't pricing. See what one utility built. Free NEUAC webinar, Sept 17, 12pm ET. hubs.li/Q04w-92V0

"Can't we just wrap a general AI API and skip the infrastructure?" No. Access to an engine is not the same as owning the vehicle, the road, and the maintenance program. Our VP of Engineering gives the honest math on Tuesday, Sept. 8 at 1:00 PM ET: hubs.li/Q04vGKtw0

Commissions are asking utilities to show, by segment, how a proposed increase lands on low-income customers. Most are not ready. Our rate case webinar on how to get ready is tomorrow, 1pm ET.  Can't make it live? Register and we'll send the recording: hubs.li/Q04tsKyX0

From Pittsburgh's rivers to Chicago's. Seth Koller, Jordan Gehlmann, and Alison Alvarez are at J.D. Power's #UtilityClientConference Sept. 2-3. Ask them how BlastPoint helps utilities use customer data for affordability and engagement. Request a meeting: hubs.li/Q04tMBMJ0

What happens when marketing calls an account holder a cross-sell candidate and collections calls them a risk? We estimate that gap costs a mid-size financial institution about $975K a quarter. CU Today featured our take, and we go deeper on Sept. 8: hubs.li/Q04tVn5C0

An #AI model your #CreditUnion team can't explain may be a model you can't deploy. Our guide lists what an NCUA examiner asks about a predictive model. Build, and you write the answers yourself. Buy, and you should be handed them. Sign up for the PDF: hubs.ly/Q04tMQKQ0

Rates have risen before. This time food and rent rose first, leaving less room to absorb the increase. BlastPoint’s Co-Founder and CEO, Alison Alvarez, breaks down why the current cycle lands harder than the last. Find where your #Utility stands here: hubs.li/Q04txLt10

Marketing flags someone as a cross-sell. Collections flags the same person as a delinquency risk. The CEO doesn't know either exists. That's an organizational problem, not a data one. Our leadership #webinar works through it Tuesday, Sept. 8 at 1 PM ET: hubs.li/Q04tJkTj0

A bank is judged the share of revenue it spends on overhead. The industry number is 55%, but it is weighted by dollars, so the 154 largest banks set it. There are 4,332 banks, and their ratio runs at 63%. Find your true Q1 2026 data here: hubs.li/Q04s-xtG0 #Banking

The bill impact model your commission wants and the segmentation your assistance programs need are the same build. One Northeast IOU got 3x LMI program engagement out of theirs (BlastPoint, 2026). We walk through it on August 27 at 1pm ET: hubs.li/Q04t4x9p0 #Utilities