Ben Prochazka retweeted
Last week, the DOT, DOE, and FHWA awarded $622 million for the #CFI grants program. These funds, allocated to 47 projects, will support the development of 688 DC fast chargers and over 5,000 level 2 chargers. Find more trends and takeaways from #CFI here: ow.ly/Lt0x50QsItv
Ben Prochazka retweeted
Policy Manager Will Drier and @GovPritzker in front of the @WasteNotCompost 100% electric truck!
Replying to @AmericanAir
@AmericanAir Awful customer service and treatment. so you offer a nice benefit after I fly a ton - free admirals club 1yr. Amazing! Active in 72hrs. 5 days late nope👎, call customer service. "No problem should be updated in a few days." Try, nope👎
@AmericanAir it is no wonder people share terrible customer service experience @AmericanAir
I've mostly found the staff on your airline and to be quite good, but this system and treatment is a ridiculous way to try and retain some of your most loyal and high mileage customers
@AmericanAir I recognize this is small compared to any number of global problems that people face every day but I Fly a lot, you all have designed a program to thank me for picking you and then you don't give it to me and you do a terrible job of even bothering to try and resolve
call customer service again, hour on the phone. "Sorry, we have escalated it and it should be resolved shortly."great finally getting somewhere @AmericanAir
check again a week later - nothing shows up in the app. Call again on the phone 40 minutes. Sorry we are escalating"
@AmericanAir strange way to thank people for their customer loyalty - offer them the benefit never actually give it to them. Make them spend hours on the phone trying to resolve and offer literally no way to resolve the situation.
@AmericanAir I say that's the answer I got last time. Can you tell me how long this is gonna take? Answer "no sorry he could take 30 days." Can I talk to supervisor? Supervisor. "Sorry we escalate, we don't get any information back. Could take 30 days."
Ben Prochazka retweeted
Tune in today at 2pmET -- GCC's #EV #policy expert @MatthwGoetz joins an all-star @ElectricRoadmap panel to talk about key #electrification milestones for 2022, and what to expect in 2023.
TOMORROW: The EC is hosting the final installment of the year of the Charging Forward webinar series. We'll be reflecting on the year's greatest wins, looking to where we still have to grow, and how to go the extra mile in the new year. Register here: realpicturelive.zoom.us/webi…
Ben Prochazka retweeted
I wrote about how diving in fleet first will scale up the electrification transition.
@PanasonicNA @ElectricRoadmap electrificationcoalition.org…
Ben Prochazka retweeted
We're excited to release our #LocalGovtPlaybook, a report with recommendations for how local governments can leverage federal investments in #EV infrastructure! Learn how counties, cities, & towns can establish charging networks in their communities: bit.ly/3Fv4SIk
Ben Prochazka retweeted
The vehicle market is transitioning to zero-emission technologies, and our state is leading the way. Today, Gov. Cooper gave the keynote speech at the @ElectricRoadmap North Carolina Medium- and Heavy-Duty Electric Vehicle Policy Bootcamp.
Ben Prochazka retweeted
We are proud to release the U.S. Virgin Islands Transportation Electrification Roadmap. #EVs can provide many benefits to the territory, from better air quality to grid resiliency to workforce opportunities. electrificationcoalition.org…
Ben Prochazka retweeted
The Transportation Electrification Roadmap released by @ElectricRoadmap & @govhouseusvi w/ support from Bloomberg Assoc charts a pathway to accelerate the adoption of EVs in the US Virgin Islands to reduce costs & the USVI’s dependence on fossil fuels. electrificationcoalition.org…
Ben Prochazka retweeted
"We are excited that all 52 jurisdictions now have an approved plan... As more #EVs hit the road, the #NEVI program will ensure a consistent, safe, and accessible charging experience along highway corridors." —EC's Ben Prochazka @benproc electrificationcoalition.org…

















