
People+planet-centred Service Designer / Product Manager Service Manual & Service Standard, CDDO, Cabinet Office ex-GDS Woke he/him @benaldo@mastodon.social
Joined December 2008
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Colombian President, Gustavo Petro, #COP27 - "The decarbonization of the world's economies is a real and profound change. The time has come to change the dominant economic system. Colombia proposes 10 actions to face the climate crisis..." youtu.be/lDjPCL7Tg_o
π§΅
β¨ The Government Design Principles have been updated, adding: 'Minimise environmental impact'
They are an invaluable cornerstone, underpinning user-centred design in government.
Blog post: services.blog.gov.uk/2025/04β¦
The principles: gov.uk/guidance/government-d⦠#govdesign
We're hiring a Senior Content Designer to work on the Service Standard and Service Manual, at GDS.
Β£56,070 - Β£70,219
Deadline end of Wednesday.
civilservicejobs.service.govβ¦
#govdesign
π New Service Manual guidance just published, defining 'What a government service is'.
To be clear when work is part of a service, and what standards and guidance apply. πͺ
gov.uk/service-manual/servicβ¦
#govdesign #gds #servicedesign #govdigital
ππ³π₯ NEW 'Environmentally sustainable services' guidance added to the UK government's Service Manual:
gov.uk/service-manual/designβ¦
Now to get more detail & work out assurance / service assessments...
#govdesign #govdigital #climateemergency #sustainability
Posting elsewhere about #Weeknotes from the Service Standard & Service Manual bit of the Service Transformation team, in @GDSTeam :
bsky.app/profile/benaldo.bskβ¦
Ben π³π₯π #ActNow #ActMore #climatebreakdown retweeted
The Extreme Weather Report, February 20, 2025: This is your weather on fossil fuels.
Ben π³π₯π #ActNow #ActMore #climatebreakdown retweeted
Replying to @LauraRiggaro
Using a 217 million follower account to post a judge's daughter's personal details puts her at risk and sends a clear message: Rule against Musk/Trump, and we'll come after your family. This is how authoritarian regimes operate. This isn't democracy but political mob rule.π΅βπ«
Some #weekthings from the UK government's Service Standard and Service Manual team:
β±οΈ Enjoying being back under the GDS umbrella
π± Talking about gov.uk/service-manual growing to fit all Service Transformation's services, topics & users
1/4
#weeknotes #govdigital #govdesign
βοΈ Continued drafting guidance on: Environmentally sustainable services; How govt defines 'a service' (incl COTS and that standards do apply to COTS), and; using Ai in services
3/4
#govdigital #govdesign
π¬ New discussions re potential guidance on:
-- Users' digital capability / digital inclusion in service transformation
-- Using maps in a service
-- Researching with BSL users
4/4
#govdigital #govdesign
"When we talk about a [government] service, we mean all the things that government collectively provides to deliver an outcome for all of its users, through any path a user takes to reach their goal."
#govdesign #govdigital #services #servicedesign
'What is a government service?'
It's a big question when funding them & asking people to build them brilliantly.
In this new post, CDDO defines services around users' outcomes: services.blog.gov.uk/2024/09β¦
#govdesign
#govdigital
#services
#servicedesign
'What is a government service?'
It's a big question when funding them & asking people to build them brilliantly.
In this new post, CDDO defines services around users' outcomes: services.blog.gov.uk/2024/09β¦
#govdesign
#govdigital
#services
#servicedesign
Ben π³π₯π #ActNow #ActMore #climatebreakdown retweeted
Net-zero transition will deliver at least βΒ£164bn in benefitsβ to UK | @Josh_Gabbatiss w/ comment from @SamFankhauser @ret_ward
Read here: buff.ly/3LXKnGF

ALT Net-zero building and transport policies would generate at least Β£164bn of benefits for the UK chart. Annual monetised financial, carbon and social benefits of climate actions by benefit type, and capital costs, Β£bn, in the transport and building sectors across six UK regions. Source: Sudmant et al. (2024). Chart by Carbon Brief.
This is me on bluesky bsky.app/profile/benaldo.bskβ¦
OK Mr Musk, I am done with twitter, you horrible and dangerous man.
I hope everyone else leaves, too.
Please, everyone leave this platform that gives grotesque power and influence to a toxic, dangerous and extremist narcissist.
Bye Twitter.
Hi!
I'm mentoring someone who wants to get started in #graphicdesign, is studying at college.
They're looking for 15 minutes with a graphic designer, to get any tips on getting started in the industry. Can you help? Do you know someone who might?
Thanks in advance!
Reminder that when people say "sustainability" they usually mean "less unsustainable", which is still unsustainable. It can't be sustained. We can't sustain it. It'll break us.
Sustainable β less unsustainable
Less unsustainable = unsustainable
Stop consuming so much.
Stop causing so much CO2 emissions.
Ask+demand the powers that be change their policies and economic models, fast.
We will not survive in a malfunctioning ecology. We are not surviving.
Change the economy to stop destroying the ecology.
In case you missed it: 2 feet of rain in 24 hours, 100,000 people displaced, 1000s of acres of farmland submerged. "An abrupt transition from drought to flooding".
youtu.be/-VaSu6_BKAs?si=VGNLβ¦
This stuff is far more likely, frequent and intense because of our (human) activity.
In case you missed it: 2 feet of rain in 24 hours, 100,000 people displaced, 1000s of acres of farmland submerged. "An abrupt transition from drought to flooding".
youtu.be/-VaSu6_BKAs?si=VGNLβ¦
This stuff is far more likely, frequent and intense because of our (human) activity.



