Experiences: user, maternal, culinary, theatrical, weirdo, televised, literary, foreign and other stuff. Paying attention, possibly taking notes.

Arlington, VA
Joined March 2007
"Understanding the context in which a UX practice lives in a business is as important as the tools in the UX practice itself." - @dszuc
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Agents of Change fail most of the time because it's nearly impossible. Who wants to start a support group? @uxcrank #UXDC2015
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Embrace burnout: you've done all you can. Take your lessons learned and move on to apply them elsewhere. #cautionarytale @uxcrank #UXDC2015
Be satisfied with tiny changes - they are the huge progress. Slow and steady. This is good advice I hate. @uxcrank @carriehd #UXDC2015
Don't go all or nothing: pick the most important parts and people for change Lead by influence, not victory. @uxcrank #UXDC2015
People become agents of change because they just can't help themselves. #thereiam #thatsme #mytribe @uxcrank #UXDC2015
If you say you want to be an Agent of Change, there is something intrinsically wrong with you. @uxcrank #UXDC2015
You don't know it, but @carriehd is your spirit animal if you're a UX innie. #UXDC2015
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If you aren't held accountable for what you create, there's no metrics, it doesn't matter. Time to go. @carriehd #UXDC2015 #storyofmylife
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Something good happened. You grew, you mentored someone, you left a legacy, even if you move on. @carriehd #uxdc2015
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If you're not making an impact, it might be time to leave. Step out from behind your screen and try to persist. #hardtruth #uxdc2015
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Do NOT tell people they're doing user experience - tell them what it means for them. Adapt to where you are. @carriehad #uxdc2015
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STRATEGIC NAGGING: persistent repetition of a message said in different ways to different people. @carriehd #UXDC2015
Don't make the mistake of asking the top level stakeholders of what needs to be done. @carriehd #UXDC2015
Pumpkin flax bars? Blueberry chocolate? Walnut crunch? @normesun, I see your fingerprints all over this conference snack. #UXDC2015
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"My job hadn't been invented yet" @gielow #uxdc2015
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Test perceptions of time; test the timings of when you do things. #UXDC2015
Theme of the day: focus on a slice of time, #UXDC2015
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"A Spider-Man backpack has been found in Terminal A. Please contact Ferguson on the courtesy phone to reclaim it." #byeyall #BigD15
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