REBECCA CHANNON

@Morrisons I had a message from a dear friend yesterday saying that the @Toblerone fruit and nut were £3.50 with a morecard. I therefore rushed to my nearest store to find them at £5. Can you explain why they are cheaper in Halifax compared to Plymouth? This has ruined my Sunday.

Good grief @CadburyUK what have you done to the fruit and nut ultimate egg? Where’s the bar of fruit and nut. Substituting if for plain dairy milk chunks just doesn’t cut it. This is normally one of the highlights of my year. Why change a winning formula? Madness this is!!!!

Shocking company. – at South West, England

Good look with that. Their complaints department is a joke @adrian1farrell @ChesneyHawkes @BBCWatchdog – at South West, England

They are a shocking company. Customer service is horrendous. – at South West, England

With #ebookers nothing would surprise me. Arrogant company. They don’t have their customers interest at heart. Should be ashamed of their customer service department. – at South West, England

Shocking company. I like many others feel your pain here. Worst travel agents I’ve ever dealt with. So arrogant with it. – at Plymouth, England

They don’t take ownership of their mistakes. I followed there instructions to the letter and still got let down. Eventually they admitted I’d done that, but insist they are in the right. How’d you figure that? Arrogant and sarcastic emails from them as well. Shocking @BBCWatchdog – at Plymouth, England

Good luck with that. Ebookers are the worst company I’ve ever dealt with. Arrogant with their shocking customer service. – at Plymouth, England

You should see the email I got. Sarcastic as hell. Initially admitted they were wrong and offered £100 compensation. Now they say they’ve done nothing wrong. Not their problem. Don’t bother them again. #CustomerService #training required @BBCWatchdog – at Plymouth, England