Hi. I have come to plug my substack. I have one.
substack.com/@ernestbazanye I am not retiring until Beyonce makes the official announcement.
When I sign up for an online service or app, I give my first name as "Ssebo". No those of manyiraring me calling me my home name as if we are loved ones. MTN doesn't love me. MTN is not my friend. MTN call me Ssebo. Respect for the elders.
Ernest Bazanye Finished The Novel retweeted
In The Girl Child Has Seen Days, @bazanye gives us GC, a sharp, shrewd young woman who has mastered the art of surviving Kampala on her own terms. We are bringing her story to life at Chai & Chapters by @QBookBar.
See poster for details on how to attend.
#ReadSipConnect
Why don't we have chips liver at the boojie cafe's and restaurants? Rich people don't want liver?
It's chips river. Just try it.
Why don't the mall cafés serve sausages? Also, come for my reading.
Attention! Mr. Ernest Bazanye will be at Qweshunga Book Bar.
This month’s edition of Chai & Chapters is dedicated to @bazanye’s, The Girl Child Has Seen Days. Come join us for an evening of stories, reflection and conversation.
Only 30 seats available. See poster for details.
The book I wrote is here. You should read it. I'm hilarious.
foldedpages.co/products/the-…
Customer Service As If Customer Service ernestbazanye.substack.com/p…
AI will replace human customer service reps. But it won't be better. That is why we still hear people screaming "Can I please speak to a human" after frustrating calls. And that is why we hear of AI chatbots lying about being humans.
Let me thread a bit and explain my working
Customer service reps can handle some issues. Simple stuff that can be handled by a chatbot. And will. Because they will be replaced.
But overall, customer service reps are a weak joke. Without a comedy stage.
Kko them, "AI will replace customer service reps."
Kko the others, "But AI can't do the job properly. We need human touch. Customer problems are not being fixed."
Kermit and I sip our Liptons because we know human customer service reps were just as useless as AI.
Do you know that if you mix beans, milk and sugar? No need to add anything more to that question. It was just a kodyo to get your attention while I put the link you can use to buy my book.
foldedpages.co/products/the-…





