The AI Customer Engagement Platform for CRM Teams 🎯

Joined May 2011
Some early thoughts on the Braze x Salesforce announcement: First, it’s obviously a massive achievement for the founders, leadership team and investors. I’m impressed and, let’s face it, a bit jealous. Second, the deal values Braze at roughly 6x ARR. Certainly a premium to current market valuations, but still well below the 9x paid for Intercom/Fin, making it pretty clear that « AI for marketing » largely remains an unsolved problem, despite the OfferFit acquisition. Third, customer reactions are, unsurprisingly, shockingly bleak this morning, given that moving away from Salesforce Marketing Cloud has been Braze’s #1 selling point for over a decade (with ex-Salesforce employees now accounting for more than 10% of its total headcount). Existing Braze customers, who signed up on the promise of a better Salesforce, are now tied to the very ecosystem they worked so hard to leave behind. Not a good day for them. The deal also signals to Salesforce Marketing Cloud users that Salesforce has officially given up on the platform, since it’s buying the “better version.” It was always the least-loved product in the suite anyway, that never truly adapted to the real-time, mobile-first era. All in all, this is going to be very positive on all fronts: it will shake things up in the MarTech space, make a lot of good people insanely rich... and hopefully drive a lot of CMOs to @batch 👀
Salesforce
@salesforceOct 20
We signed a definitive agreement to acquire @Braze, a leading customer engagement platform that helps marketers build deeper customer relationships by responding to customer behavior in real time and coordinating personalized experiences across channels. Following close, Braze’s real-time engagement and AI decisioning capabilities are expected to complement all four layers of Salesforce’s architecture — Data 360, Customer 360, Agentforce, and SIforce. Learn more: sforce.co/4eKxONJ
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3 ans... 3 ans dĂ©jĂ  chez @batch aux cĂŽtĂ©s de @Virtualgoodz @guenard @HerveLourdin @CloRousseau @ThierryTheSword... 151 contrats signĂ©s 98 640 km parcourus en train 6144 mails envoyĂ©s 3 cooptations dont 1 Ă  Lille Le cap des 15 ans en CDI passĂ© đŸ‘ŽđŸŒ Allez, Ă  dans 3 ans 🚜
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On stage dans nos bureaux : la team @ManoMano_FR pour parler CRM, engagement clients et marketing relationnel đŸ€©
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Notre #CMO @Dnedzela était au Breakfast at @Batch, le RDV des experts #marketing et #CRM L'occasion de partager les points clés de notre stratégie marketing clients pour #SNCFConnect Avec 1 milliard de visites en 2022, une approche différenciée, sur mesure, est indispensable !
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How Le Monde reached 540,000 paid subscribers with personalized content and a mobile-first growth strategy @SachaMorard @lemondefr @Virtualgoodz @piano_io #PianoAcademyLive #WebAnalytics #Media #Presse – at Paris, France
âžĄïž “From AppGratis to @batch” ! Retour avec Simon Dawlat (@Virtualgoodz) sur l’histoire d’un furtif moment de gloire, d’une douloureuse dĂ©bĂącle, puis de la longue montĂ©e d’un acteur solide sur le marchĂ© du CRM. 👇 maddyness.com/2022/11/03/sim

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Batch retweeted
With push notifications (Oh Hello @batch đŸ‘‹â€ïž), we shared ways to break the ice with strangers but also how to protect themselves from trolls. And we created a moderation feature so they could block and report obnoxious or annoying users.
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Batch retweeted
The behind-the-scenes of how we took Walkie-Talkie, an audio-only social app, from 900k to 4M MAU in 10 months. (and the timeless 5-step strategy anyone can use to grow their project)👇
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In our space 1 competitor has IPO-ed but 8 have deadpooled (though having raised a cumulative $350M+ đŸ˜±) and 1 more will probably die out in the next 24 months out lack of vision/excessively packaging itself for a sale. It's true that you can simply outwork everyone else đŸ€·â€â™€ïž
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This moment where official Sales offsites have your co-founding CTO as a guest speaker to train the team on the platform's most technical topics ... đŸ€©
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In 2015, Twitter acquired a ENTIRE company to enhance its push notifications & mobile engagement infrastructure (@zeropush). In 2022, they did it again (@OpenBackHQ). Crazily, some people still believe building push notifications at scale is easy 😂 techcrunch.com/2022/04/12/tw

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Je dois avouer que peu de choses m'ont AUTANT fait plaisir cette semaine que notre changement de logo dont je suis officiellement gaga đŸ„°đŸ„°đŸ„° (Ă  voir en action sur batch.com).
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The @Orange_DV is so proud to celebrate its 1st anniversary 🎂 This is the very beginning but what a super start! I am thankful to have met incredible founders (@Virtualgoodz @glxbrut) and thrilled to partner with @batch and @brutofficiel! Stay tuned: More coming up soon 🚀
đŸ’„ 1 an d'OV!đŸ’„ ➕18 #startup (yc @brutofficiel @batch @dataiku) ➕des synergies avec @orange 🆕secteurs & verticales #impact #eHealth đŸ‘„co-crĂ©ation de @Future4care avec @SanofiFR @generalifrance @capgeminifrance ↗prĂ©sence en #Afrique&MoyenOrient #Seed avec @orangeafrica
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đŸŽ™ïžPour @guenard , CTO, CPO et cofondateur de @batch : “Avant d’ĂȘtre le manager de la technologie, tu es le manager des gens qui font la technologie”. Une des confidences de ce 1er podcast de la saison 4 des podcasts Tech.Rocks. 🎧S04EP01 : bit.ly/3KyjZkM
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đŸŽ™ïžUn Ă©chec signe-t-il forcĂ©ment la fin d’un projet ? @guenard, CTO, CPO & co-fondateur de @batch se livre sur son parcours au micro de @HerveLourdin, Engineering Director de @leboncoinEng dans ce premier podcast de la saison 4. 🎧S04EP01 : bit.ly/3KyjZkM
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