Erik B🚮rtlett (@barkledad) header
Erik B🚮rtlett (@barkledad) profile picture

building @listenlabs @cal runs fueled by baked goods and a desire for wine

salty about the refs
Joined March 2010
Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)Photo by Erik B🚮rtlett (@barkledad)
Interviewer: How would you describe yourself? Me:
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Erik B🚮rtlett retweeted
Just sent the 4th and final investor update.
founders: only send investor updates when you're winning. Listen has sent 3 in its history. All fundraise announcements. Nobody reads a bad update and helps. They just mark you as dying.
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Erik B🚮rtlett retweeted
Thank god we can find and intercept lost hikers as they mistakenly run away from rescue in dense forest!
Purdue University's IDEAS Lab built an autonomous drone that tracks runners through dense forests completely without GPS or cloud networks. By running 3D LiDAR mapping and obstacle-avoidance AI entirely on-chip, it can weave under tree canopies and predict target movement through blind spots in real time. Massive implications for next-gen search & rescue and edge AI.
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Erik B🚮rtlett retweeted
Introducing Listen Twins. 1:1 digital twins of real people in your audience, each built from an in-depth interview and validated against the person it's modeled on. Ask them anything and get answers from 100+ twins of your customers in seconds.
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Erik B🚮rtlett retweeted
Introducing Listen Twins. 1:1 digital twins of real people, each built from an in-depth interview. Ask them anything and 100+ twins answer in seconds.
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Erik B🚮rtlett retweeted
Listen Labs is joining @Salesforce! A year and a half ago we launched Listen, an AI platform for understanding customers, and it’s been a crazy ride ever since. Today, we work with some of the largest companies in the world, including Microsoft, Anthropic, and Sweetgreen. What started as an AI interviewer is now a full platform for understanding customers. Listen finds the right people, interviews them, analyzes what they say, and even simulates how they'll behave. Listen’s growth quickly accelerated and while we were raising our next round, we met @Benioff. Marc is a hero of mine. I've taken countless ideas from Behind the Cloud and watched him framemog every AI CEO on the planet. We're honored to get framemogged next. With Salesforce, we can bring Listen to every company in the world, much faster. To our customers, our mission remains the same.I stay CEO, @Florian stays CTO and the same team will keep building the product you rely on, now inside Salesforce AI Labs. Thank you for believing in us early. To our team, families, and everyone who believed in us before there was much to believe in, thank you. These years have been the most fun years of my life, and it’s still only just the beginning for Listen. Now back to work. 🚀
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Erik B🚮rtlett retweeted
Exciting news: @ListenLabs is joining @salesforce . When @itsalfredw and I first met, we dreamed of a world where AI was as capable as it is today. But we knew intelligence alone wouldn't be enough. It had to deeply understand the humans it's built for. That idea became Listen. Since we started in 2023, Listen has interviewed millions of people for companies like Microsoft, Anthropic, and Sweetgreen. I am so proud of the product and the team we built. Now that world is here. AI can build almost anything. Knowing what people actually want is the hard part. With Salesforce, when the transaction closes, we can bring that to every company in the world, much faster than we could alone. We're just getting started. Back to work!
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some call my work "gpt wraping", I like to think of myself as an "llm chef"
In user interviews, a frown is great feedback. But it never makes it into the transcript. That's why we built Emotional Intelligence.
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x for y is back like it's 2015 - seriously though it's been awesome to see the team build this, and how powerful it is for our users
Introducing Claude Code for research. Listen’s Research Agent lets you analyze data, quantify insights, and generate research deliverables all in Listen, much like how developers use Claude Code.
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Erik B🚮rtlett retweeted
1/ Since the start of Ribbit, we’ve always asked entrepreneurs one question: Who is your customer?
Today, Listen crossed $100M in funding. Building is easy now. Knowing what to build isn't. Our AI finds and talks to your users so you don't have to guess. See how Sweetgreen, Microsoft, and Replit use it:
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there he is, always talking about how easy my job as an engineer should be 😂
Today, Listen crossed $100M in funding. Building is easy now. Knowing what to build isn't. Our AI finds and talks to your users so you don't have to guess. See how Sweetgreen, Microsoft, and Replit use it:
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Erik B🚮rtlett retweeted
You gotta feel for USC. What were they supposed to do? Find a group of 11 more teams in or near the pacific time zone and play them every week? Get serious.
Lincoln Riley isn’t thrilled about USC’s early kickoff this week in Champaign. “Going from the absolute latest kick in the country to the absolute earliest kick in the country has its challenges. But the challenges — like, it is what it is. We don’t make the schedule. Clearly.”
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seeing a blackout in spain/portugal and hoping @luz has his mentions silenced
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Erik B🚮rtlett retweeted
11/ Alfred + Florian were part of the very first Embed batch and we’ve gotten to know them over the past couple of years. They are smart, intense and have built a really great, amazingly designed product. The customer list is amazing for an early-stage startup – Google, Microsoft, Anthropic, Canva. We are excited to double down on them.
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Erik B🚮rtlett retweeted
Very impressive. You can now use agents to do market research. Listen just raised $27M from Sequoia to replace surveys and focus groups with thousands of AI interviews. ▸ Interviews, analysis, insights in under 24h ▸ Auto-generates reports, themes, highlight reels ▸ Handles video, audio, and text in 50+ languages
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Erik B🚮rtlett retweeted
AI writes your code. Now it talks to your users. We raised $27M from @Sequoia to build @ListenLabs. Listen runs thousands of interviews to uncover what users want, why they churn, and what makes them convert. See how @Microsoft and @canva use it:
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our team (specifically tobias 🐐) built a pretty awesome/powerful tool for our users. I think it's a great representation of specificity in LLM application already being incredibly powerful and useful
Listen now outputs findings directly in PowerPoint. Here is how we built it: - .pptx is just a zip of XML and media files that reference each other. This can get complex, in fact, PowerPoint shapes and animations are already Turing-complete. - Microsoft has a 5,000-page XML specification, but it does not include features like changing link colors or rounded corners for images. - Existing python/npm libraries can’t even copy slides, and even Powerpoint Online has a surprisingly restricted feature set. So we had to reverse engineer PowerPoint output ourselves. More details in our technical blog post (link in comments).
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Erik B🚮rtlett retweeted
Listen now outputs findings directly in PowerPoint. Here is how we built it: - .pptx is just a zip of XML and media files that reference each other. This can get complex, in fact, PowerPoint shapes and animations are already Turing-complete. - Microsoft has a 5,000-page XML specification, but it does not include features like changing link colors or rounded corners for images. - Existing python/npm libraries can’t even copy slides, and even Powerpoint Online has a surprisingly restricted feature set. So we had to reverse engineer PowerPoint output ourselves. More details in our technical blog post (link in comments).
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