For further assistance, please contact [email protected]

Hi Jim, you will receive an email within the next 3 weeks advising if your rebate was approved and when you can expect to receive it.

If you have a device, we ask that you please discard your adapter by following standard electronic recycling procedures. I know you have questions, please see the detailed Customer FAQs: automatic.com/customerfaq  Please let me know if you need anything else.

Hi Morten, Thanks for your interest and Automatic has made the decision not to open source the apps.   For more information, please see the detailed Customer FAQs: automatic.com/customerfaq  Please let me know if you need anything else.

Hi, The path column is encoded and can be decoded using Google Maps API. Please note, when decoded it will draw the route of the trip.

Hi and thanks for your patience. I checked with our engineering team and there isn't a way to export Fillup history.

Like many other companies, COVID-19 has adversely impacted our business. With so much uncertainty ahead, we have made the difficult decision to shut down Automatic, discontinuing our service for customers on May 28, 2020. Please find details here: automatic.com/CUSTOMERFAQ

Hi! The adapter will not sync or operate in any capacity May 28.

Hi, there are no plans to open source the api or apps. Thanks!

Thanks for tweet and glad to hear you really liked our service! There are no plans to open source the api's or mobile apps. Thanks!

Hi, the adapter ID is the your Adapter PIN (we have changed this on the rebate form to make it less confusing) and you can find your adapter PIN on the adapter itself when unplugged. Thanks!

Thanks so much!

Thanks so much and we are so happy to hear this!

Hi Scott! We’re sorry to hear of the trouble you’re experiencing. But, yes, of course we can help! Please send a note over to our Customer Experience team at [email protected] with your adapter PIN and account email and our team can solve this for you. Thanks!

Hey @Clarko! This email was to simply notify any of our past Automatic Pro users, or those users who haven’t used the service in a while, that we recently released a new generation of our product - the Connected Car Assistant. Check it out at automatic.com!

Hey @giovanni, for any questions regarding our Privacy Policy, please contact our Customer Experience team at [email protected]. They’ll be able to walk you through any questions you may have. Thanks!

Hey! For questions about our Privacy Policy, please reach out to our Customer Experience team at [email protected]. Thanks!

Huge thanks to @stevetv and @GreatDayDeborah for showcasing Automatic at @GreatDayHouston @KHOU! Learn how to transform your car into a smart car in minutes, right from your driveway. khou.com/article/entertainme…

Hey Michael! Thanks so much for the feedback! Unfortunately, the new Connected Car Assistant is only available in the US. Stay in touch for future updates!