Atif Sattar

Wanted to provide more updates on the GPT-5 rollout and changes we are making heading into the weekend. 1. We for sure underestimated how much some of the things that people like in GPT-4o matter to them, even if GPT-5 performs better in most ways. 2. Users have very different opinions on the relative strength of GPT-4o vs GPT-5 (just the chat model, not the advanced reasoning one). This is a cool thing you can try: xitter.cf/flowersslop/status/195… 3. Long-term, this has reinforced that we really need good ways for different users to customize things (we understand that there isn't one model that works for everyone, and we have been investing in steerability research and launched a research preview of different personalities). For a silly example, some users really, really like emojis, and some never want to see one. Some users really want cold logic and some want warmth and a different kind of emotional intelligence. I am confident we can offer way more customization than we do now while still encouraging healthy use. 4. We are going to focus on finishing the GPT-5 rollout and getting things stable (we are now out to 100% of Pro users, and getting close to 100% of all users) and then we are going to focus on some changes to GPT-5 to make it warmer. Really good per-users customization will take longer. 5. The team is doing heroic work to optimize our systems and find more capacity, but still, we are looking at a severe capacity challenge for next week. We are still deciding what we are going to do, but we will be transparent with our principles. Not everyone will like whatever tradeoffs we end up with, obviously, but at least we will explain how we are making decisions. Thanks for your patience with us; we will continue to react and improve quickly!