We partner with organisations who are ready to reshape & reinvent how they connect with those who matter most.
Joined February 2011
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We’re no longer actively posting or monitoring our X channel, so if you don’t want the connection to end here, follow us on hubs.li/Q03SMXLy0 or head to our website to discover our solutions and get in touch.
Let’s keep moving - just on a different channel 🚀
ArvatoConnect retweeted
Swansea Sports Awards 2024, in association with @freedomleisure
🏆Winner Announcement🏆
We are thrilled to announce that the winner of the Inspiring Young Person of the Year, sponsored by @arvatoconnect, is Charley Davies.
Congratulations!
ArvatoConnect is now a Gold Level partner in the @Sumillion Green Partnership programme.
✅ Tracking & offsetting our IT carbon footprint
✅ Zero landfill IT asset disposal ♻️
✅ Supporting the Green School Project in Ghana
✅ Choosing remanufactured & refurbished devices
🌟 Proud to see Lee Eckert, Senior Ops Manager, featured in the @NEEChamber’s Digital Report!
Discover how we're safeguarding data while driving innovation. Read here: Chamber report explores impact of digital revolution on North East businesses.
#DigitalSecurity #DataPrivacy
Valuable customer insights often get lost in fragmented systems, leading to inefficiencies & missed opportunities.
Our latest article looks at how tech & empathetic service can bridge the gap & turn data into actionable insights.
📖 Read more: arvatoconnect.co.uk/2025/01/…
What excites you most about #AI? We ran a poll, and the results are in...
It’s clear AI has the potential to revolutionise customer experiences, but we believe the human touch remains essential. By blending #automation with empathy, we’re redefining what great #CX looks like.
ArvatoConnect retweeted
Why the human touch remains essential for supporting vulnerable customers: James Towner from @arvatoconnect argues that financial services need to humanise the digital and digitise the human to provide more effective resolutions for vulnerable customers. financialreporter.co.uk/feat…
We were very proud to have been part of the awards again. It was a pleasure to help recognise the outstanding achievements and contributions of the young sports stars in the Swansea area. 👏
Thank you to the sponsors of the 2024 Swansea Sports Awards in association with Freedom Leisure. Find out more about them here: loom.ly/E-v_yGU @StoweFamilyLaw @arvatoconnect @McDonaldsUK @sportwales @John_Pye @GowerCollegeSwa @PeterLynnPtnrs @SpartanScaffol1
ArvatoConnect retweeted
Well done to @ArvatoConnect , @AsterGroupUK and @atheonanalytics - all now certified to #CyberEssentials
Huge thanks to the amazing companies who donated prizes for our Swansea Christmas raffle! 🎁
We raised £338 for @MindCharity & @alzheimerssoc 💙 Your support helps make a difference this festive season - thank you to everyone who contributed!
We’re thrilled to renew our @NCSC #CyberEssentials certification for another 12 months!🛡️
Thanks to our Swansea team, we continue to meet key controls to guard against common cyber threats, keeping our systems - and clients - safe✅ #CyberSecurity
In our Connection Experts series, we’re spotlighting Suganthi’s approach to #CustomerExperience. Her focus on listening, empathy, and problem-solving turns challenging situations into positive outcomes. Discover how she makes a real impact every day: hubs.li/Q02Ybcvb0
ArvatoConnect retweeted
More than four fifths (85%) of financial services firms agree that the Consumer Duty has helped to improve their business performance, a new survey by @arvatoconnect has revealed professionalparaplanner.co.u…
🔍 In July 2023, the @TheFCA introduced the biggest shake-up in UK financial regulation in decades, aiming to shift financial services towards prioritising customer outcomes over sales.
Our report reveals progress & gaps still to be bridged.
Read more: arvatoconnect.co.uk/arvatota…
🎉 Honoured to be highly commended with @VIVOBAREFOOT for Customer Service Team of the Year at the UKCCF Awards! Huge congrats to our team and all the winners, especially @CityWestminster for their multiple wins! Here’s to raising the bar in customer service! 🏆 #UKCCFAwards
🎉 Excited to attend the @UKCCForum Awards tonight! We're honoured to be nominated with @VIVOBAREFOOT in Customer Service Team of the Year & Outsourcing Partnership of the Year. Fingers crossed for all the finalists - here’s to a night celebrating top-notch service! 🤞
🌟 Meet Mike Stewart, Head of Digital Practice & next in our #TechTalks series! Mike shares insights on #AI, #DigitalTransformation, and why accessibility tech holds huge potential. Check out how he's shaping the future of #CX at ArvatoConnect arvatoconnect.co.uk/2024/11/…
🎉 Good news! ArvatoConnect Swansea has achieved the ISO27001:2022 Certification for our ISMS, awarded by BSI for 3 years! This milestone, accomplished during our client transition to HMRC, shows our commitment to security. Huge thanks to everyone involved! 🔐👏#ISO27001
At #DigiTech24, we explored the key to better public services: empathy, choice & flexibility. Check out our latest article on tackling citizens’ top #CX frustrations for a more inclusive experience: arvatoconnect.co.uk/2024/03/…
How can we ensure #AI is a protector, not a predator, for #DataPrivacy?🔐
We’re contributing to @NEEChamber's Digital Report, exploring tech's role in safeguarding data, especially for vulnerable citizens. 48% surveyed face mental health challenges, making trust essential.
