Technical publishing consultant and trainer; XML/DITA architect; former STC president; adjunct professor, Carnegie Mellon University

Pittsburgh, PA, USA
Joined June 2007
I explained what I do, including #plainlanguage, to my brother. He said “Oh, like dumbing it down”. He is no longer my brother.
I'm struck by how people in organizations are often tasked with mounting programs in plain language and/or information design, yet have little idea of what that means or could mean. Just got off a call in which I found myself explaining the field again. #plainlanguage #infodesign
1
2
30
Booked two airline itineraries on the carrier sites, for the first time in more than a year. Amazed at how ensh*tified the experience has become.
4
81
Happy Pride Month from a̵l̵l̵ ̵o̵f̵ ̵t̵h̵e̵ m̶o̶s̶t̶ ̶o̶f̶ ̶t̶h̶e̶ some of the brands!
3
77
Alan Houser retweeted
i know another credit card startup ceo who sold his startup to capital one
8
7
2
525
97,420
Why daycare is so expensive...
Squirrel Hill. 6442 Forward Ave - Community Day School. Caller said one of the parents came to pick up their kid completely hammered, peed in the parking lot, and then hit parked cars.
1
162
The Farmer's Carry is a very important exercise in any fitness program.
Downtown. 242 Fifth Ave - CVS. Caller said someone just stole like 7 full cases of Dr. Pepper and fled. Suspect is currently walking down Fifth with a comical amount of Dr. Pepper.
1
2
146
Alan Houser retweeted
150
226
68
5,515
399,535
FWIW: we currently don't include 'deliverable' as a noun but don't tell that to your manager.
11
46
6
312
30,227
DOORS OPEN Pittsburgh is tomorrow and Sunday. Information and tickets: doorsopenpgh.org. See you there!
🌟 Join us for DOORS OPEN Pittsburgh: Downtown 2024 this weekend. 🎉 Explore unique spaces, stunning views, and more Saturday and Sunday 10am - 4pm. Don't miss out on this incredible opportunity! Download your Event Guide and plan your visit! ➡️➡️➡️drive.google.com/file/d/13T9…
4
257
Tucupita Marcano shouldn't be banned for life for betting on baseball, he should be banned for life for betting on the Pirates.
1
4
176
Something magnificent is happening here today! #GrandOpening #ShakeShack #Pittsburgh
2
10
296
The company that delivered an airliner that would override its pilots' instructions and crash itself. (HT @DougJBalloon)
Hi, yes, I have a question. Thank you. Um, what the actual fuck?
2
335
If you miss the 10:02 train this morning, you’re SOL. @PGHtransit
3
4
412
Pittsburgh has some urban stairways that could totally work for this.
1
3
421
Intellectual graffiti
10
343
Today's Google Doodle honors Mihály Csíkszentmihályi on his 89th birthday. Credited with studying, naming, and popularizing the concept of the "flow" mental state. google.com/doodles/mihaly-cs…
1
1
5
240
September 1, 2023. The citizens of Pittsburgh want to know how the port-a-potty fight started.
2
1
848
Context: Last night at the Morgan Wallen concert. xitter.cf/barstoolsports/status/…
2
1
587