
Vinyls, football, computers. Product engineer @intercom. Married to @julieletierce, 2 awesome kids. Living with metastatic kidney cancer. #carpeDiem
Dublin, Ireland
Joined March 2007
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Thank you all for your support and kindness. ❤️. Julie. – at Dublin City, Ireland
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Fans de @idlesband réjouissez-vous! J'ai posté hier un unboxing des 3 versions vinyle de leur dernier album Ultra Mono!
Quoi de mieux que l'unboxing d'un vinyl de @idlesband ? L"unboxing des 3 éditions vinyles de leur dernier album Ultra Mono ! C'est par ici sur le blog: vcommevinyle.fr/idles-ultra-…
Alexandre Passant retweeted
Today we launch banner messages: they're a flexible and simple way to show a message or update to your customers either in-app or on your site.
This has been a long standing feature request, all kudos to the team, they did a fantastic job here.
Here's a quick look...
After meeting with neurologists, cardiologists, pneumologists, hematologists, radiologists, and of course oncologists, I'm glad to report I met all criteria to be accepted and I've signed the consent form. I'll be patient #8 on the HERV-E protocol (clinicaltrials.gov/ct2/show/…) #hope – at Bethesda, MD
Hey @AerLingus almost 3 months passed since this message and I'm still waiting for 2 vouchers - requested on the 28 of March.
Flying to the US and aiming for the silver bullet mycancernotes.wordpress.com/…
Even though I'm not in-patient, being seriously ill keeps me busy with something to do everyday, whether it's blood tests, radiotherapy or various check-ups.
Alexandre Passant retweeted
Retour de vacances = livraison des achats mis de côté pendant l'été (en attendant les commandes VPC du #recordstoreday !). Aujourd'hui : Les éditions #loverecordstores de Up The Bracket (The Libertines) et de Bleach (Nirvana), commandées chez @pieandvin… instagr.am/p/CE9QldKiqQq/
Alexandre Passant retweeted
Clunky ticketing system or modern messenger? That WAS the question.
What if you could have the best of both worlds? Well, now you can 🤯
We just released 20+ new features that will transform the way you do support 🎉 #conversationalsupport
Learn more: inter.com/2Dv4zQT
Ouf, moi qui était stressé de faire 4h de train, je me sens tout de suite mieux. Merci @SNCF !
2020 was so 💩 between cancer growth, pain, radiotherapy during the pandemic, and the mental strain of lockdown (only places I've been for the past 4 months are home and hospitals), that I don't realise yet that today @julieletierce & I are flying to 🇫🇷 for vacations! 🏝️😎🌅
and immediately got an UPS waybill to return my old device. Sunday around noon, I got a shipment notification and this morning, at 9AM, DLH delivered the refurbished (but mint) pixel3a to replace mine. It even has its own tiny branded box and a card with a "Welcome *again*" note.
A bit more than 72h from a filed issue to customer satisfaction. I usually think of @amazon support as the best in their category, but goggle (that I still - wrongly - consider as a software company despite all the of google / @googlenest hardware I own) blew me away on this one.
Hey @AerLingus any chance to get a reply to my emails and PMs ? I've submitted requests for 3 vouchers at the end of March due to COVID cancellations, only got 1 so far. No reply to my messages. Instead of keeping my money, can you issue those refunds and let me flight again?













