International Keynote Speaker, Coach, Consultant, Trainer | Supporting leaders at to find their authentic approach to building engaged and responsive teams.

London, UK
Joined July 2007
Let's start to change this habit. #peopleNotResources
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Hey @TicketSwap! When do you think you will reply to my support message? ❤️
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Hey @OpenAI, not sure when this happened. I think it's probably from the update introducing custom GPTs, etc. It seems that ChatGPT really doesn't observe most of my custom instructions anymore.
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But, unless I constantly remind it, it will forget about them mid-conversation, or ignore them all together.
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So what's going on here? Used to work perfectly, but now it seems very flakey.
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So @Finavia, just flew from Helsinki to LHR. Wow. This “Cheese Risotto” was basically inedible. The menu, and the reality….
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Hey @Tandem_Bank I guess I can’t be your customer then? 😐
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.@AskNationwide what is going on with your IT systems? It’s impossible to setup a direct debit online, so I call, give the details and you still require a wet signature on the direct debit mandate? This is ludicrous.
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Then I want to do a balance transfer but this is a fail because apparently the other card company won’t accept cheques… Cheques?! In 2023.
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If you didn't make it to my session at NDC Porto yesterday, here's one I prepared earlier
As devs we lean on heuristics collected throughout our careers. There are powerful insights that can be applied in other areas than #software Hear @iam_carpenter as she talks about what happens when a teacher, an economist and a developer walk into a bar youtu.be/BOodypoXCLQ?list=PL…
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🌱 My sister’s project, Thrivemind Village, is crowdfunding to turn an unused space into a community kitchen in Derby. This isn’t just about meals; it’s a model for systemic change. Get involved! crowdfunder.co.uk/p/thrivemi… #ThrivemindVillage #CommunityBuilding – at Derby, England
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John Le Drew retweeted
Stories are the foundation of the human experience. They engage us, entertain us & bring us together. @antz29 explores how our journeys to self-acceptance are the heart of how we work with teams. Learn about how to truly help teams move toward agility gotopia.tech/podcast
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Scrum is Agile “Bro Science” 😎
🎉Relive the excitement from last year's #BuildStuffConf and learn about the benefits of the Agile Manifesto & Scrum from @iam_carpenter !💡Find out why it's not always about "Bro Science" and how these principles can lead to workplace success.🚀#agile 🎫bit.ly/3lNdRcQ
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Replying to @NotMyAgile
This is actually true, most people skip over the daily incantation and sacrifice, and that's the ritual that really makes SAFe work. xitter.cf/NotMyAgile/status/1677…
If SAFe isn’t working for you, it is because you are doing it wrong. #NotMyAgile
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Hey there @SCsupport - Here we are again with another support request that has not been responded to for over 10 days... If I can't get support then I will just have to move to a different distributor. /cc @SoundCloud @SCforArtists
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Hey there @SCsupport so I still have 3 outstanding requests, one was responded to (the most recent one) but it wasn’t resolved. I’m starting to think I need a different distributor…. Do I? /cc @SoundCloud @SCforArtists
How long can I expect to wait though? What level of service should I be expecting? I have 3 outstanding requests, the oldest is 10 days old. The next 8 days old. And the most recent one from yesterday. Non have had any response at all.
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hey @SoundCloud, what exactly is your turnaround for @SCsupport these days? I have multiple outstanding requests and silence some > 2 weeks old... /cc @SCforArtists
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this 👇👇 💕
I just chatted with a friend who refuses to use people's preferred pronouns because "it doesn't sit right" with him and he had to be "true to himself." I'm still annoyed. Why not respect somebody's preference when the effort is so low? It all starts with respect. Same for Agile.
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.@Meg_HillierMP I urge you to oppose the Data Protection and Digital Information Bill. It threatens our digital rights and may lead to increased data discrimination. #DPDIBill see @OpenRightsGroup concerns - openrightsgroup.org/campaign…
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