Design Researcher at Deloitte Digital. PhD from Aalto University. Interested in research rigor, mixed-methods research, and human-centered design.

Finland
Joined May 2015
Insinööri tarvitsee empatiaa ja se on vaikeampaa kuin luulet, varsinkin kun suunnittelet jollekin muulle kuin itsesi kaltaiselle. @anttisurmis ja Jie Li tietävät mitä tehdä. #työelämätaidot #tuotekehitys #empatia @AaltoDF @tekniikkatalous – at Melbourne, Victoria
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Patterns of high-performing #design teams: Conceptual design: User interactions focused on user cognition, emotions AND behaviour Detail design: Increasingly specific user data w focus on implementation Mediocre teams: focus on user behavior only & fail to move to implementation
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Antti Surma-aho retweeted
We had the pleasure of hosting 2 of our researchers’ doctoral defences this week already! @anttisurmis presented his work on empathic understanding & action in #design, paving the way for creating solutions that are better able to meet user needs #empathy @AaltoENG @AaltoResearch
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Miksi julkaistut tuotteet eivät menesty? @anttisurmis valoittaa asiaa väitöksessään empatian roolista tuotesuunnittelussa. aalto.fi/fi/tapahtumat/vaito…
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Empathic engineers need to know what happens inside a user’s head and research shows how that can be done accurately✨ Great work @anttisurmis, Jie Li & colleagues - and best of luck with the defence of your doctoral theses! 🌻 @AaltoDF @TechFinland100 aalto.fi/en/news/designing-w…
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I’m defending my doctoral thesis on Monday Oct 24 at 12 at Aalto Design Factory! The topic is “the role of empathy in design practice”. Come watch if you’re interested. Zoom: aalto.zoom.us/j/63430726675 News piece: aalto.fi/en/news/designing-w… The thesis itself: aaltodoc.aalto.fi/handle/123…
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Antti Surma-aho retweeted
What is sustainable design? How does sustainability guide designers’ choices? We are partnering with @AaltoDF to find out. bit.ly/3wVpPp0 @AaltoUniversity #UPM #sustainability #beyondfossils
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Paper out! Coauthors and I studied usability issues in operating room technology with quali methods, and we highlight how issues are tied to contextual factors, like other practitioners, the room, and other devices. doi.org/10.1016/j.apergo.202… #usability #userexperience
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Designers can't understand users as accurately as they think. In our preliminary @AaltoDF experiment, self-reported understanding after user interviews averaged at ~80%, while actual outcomes showed <50% of user thoughts and feelings accurately identified! #empathy #idetc – at Anaheim, CA
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Antti presenting results from his @FulbrightFIN year @MITMechE . Deeper understanding of #empathy in engineering design. @AaltoDF #ADFresearch #idetc
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Antti Surma-aho retweeted
And we have a winner! Congrats to Team 2 for your hard work! And huge thanks to MIT/Harvard for having CELLINK participate in the Case Competition 👏🎉
Antti Surma-aho retweeted
What is this thing called #Empathy? Read more about how our Empathic Engineer project sees it here: designfactory.aalto.fi/2019/… #ADFresearch
Antti Surma-aho retweeted
"When you join ME310, not only do you learn innovation, you learn to be more empathic" Knowledge Bites - Surma-aho et al 2018 #me310aalto #aaltouniversity #aaltodesignfactory #knowledgebites
Have a coffee and a knowledge bite! The knowledge bites will give you insights into the research done in Design Factory. You will learn something new for sure 😉 #aaltodf #research #kafis #knowledgebites #knowledgeispower
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Taas syyllinen on hoitaja ja työnantaja. Entä laitesuunnittelu? Miten helposti mg/ml oli nähtävillä, oliko laitteessa muita varmenteita kuten poitilaan paino jne? #Inhimillinenvirhe voidaan usein välttää paremmalla laitesuunnittelulla. #tuotekehitys hs.fi/kotimaa/art-2000005959…
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Antti Surma-aho retweeted
Last week, sophomore mechanical engineering students in class 2.00, Introduction to Design, presented prototypes they designed throughout the semester to help people live more self sufficiently #design #assistivetech Photos: Antti Surma-aho – at Boston, MA
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Antti Surma-aho retweeted
What are Design Factories & why do we need them? @TuaBjorklund reflects on the 10 year journey we've had in breaking down silos & co-creating new ways of #learning. Join us tomorrow to map out the #future of #education! aalto.fi/en/current/news/201… @AaltoENG @AaltoUniversity #ADF10y
Antti Surma-aho retweeted
Stop Brainstorming! Substituting sticky note storms with sketching alone has lots of benefits ☝🏻 #leanservicecreation medium.com/digital-service-d…
Antti Surma-aho retweeted
We're turning 10 years at Design Factory! Come join us next week at @AaltoUniversity for some #learning by #doing and making new #connections - between disciplines, countries, organizations, and first and foremost, between #people. Check out the program at adf.fi/10years/