Passionate about creating products that delight customers

Park City, UT
Joined April 2009
If you love Human-Centered Design/Design Thinking - this is a must read! xitter.cf/LUMAInstitute/status/8…
Software innovator @Autodesk made culture change pivot using #HumanCenteredDesign movement. Read how they did it: goo.gl/ahzD7B
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Replying to @MattMyszkowski
Wonderful news @MattMyszkowski ! Just what we like to hear. @LUMAInstitute
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Autodesk is doing incredible work weaving human-centered design into the fabric of their culture - globally. Incredi…lnkd.in/bzAjhyN
A few seats left for our SF workshop. Come join the fun!! lnkd.in/bihBbZC
Attend LUMA workshop in March, get FREE Team Pack: 5 Innovating for People book&card sets ($325 value) TEAMPACK code lnkd.in/eaqCwhe
Looking for a design role in Pittsburgh? Look no further! lnkd.in/b6CFQNz
I just backed The Field Guide to Human-Centered Design on @Kickstarter kck.st/13RD4Js
Fantastic story about how Intuit is embracing service experience design by Erik Flowers! @Erik_UX #sxconf14
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No perfect design process. You have to adapt your approach to meet the needs of the opportunity @LUMAInstitute #sxconf14
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Put people first, build products and experiences people love #sxconf14
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Attributes of a great innovator? Problem framer, empathetic, imaginative, iterative, collaborative @ChrisPacione #sxconf14
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Taxonomy of Innovation! Sweet @ChrisPacione @LUMAInstitute #sxconf14
Leverage social media to gather experience feedback live #sxconf14
Doesn't matter how well you plan or how big the event, you must track performance and iterate. #rapiditeration #sxconf14
Looking to move a crowd? Hire a marching band. Funny but true! @alexnisbett #sxconf14
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Designing magic moments. Surprise experiences at low cost. Invite people to take picture w/ Olympic torch - cool idea @alexnisbett #sxconf14
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Keeping spirits high with teams supporting 2012 Olympics? Matching shirts and free chocolate @alexnisbett #sxconf14