Last week, Carrie Williams, President of the American Water Charitable Foundation, participated in a discussion session during the @RedCross “The Women Who Lead” Forum, sharing the Foundation’s perspective on disaster philanthropy, community investment, and the business case for building resilient communities. Thank you to the American Red Cross for inviting the Foundation to participate in these important philanthropic discussions. ow.ly/T2Np50ZZ4EP #AWCF #KeepCommunitiesFlowing

Today we celebrate the anniversary of the #CleanWaterAct, which was established to stop pollutants from entering surface water. At American Water we take water quality seriously, complying with strict federal regulations and scoring among the highest of all water companies. See the latest #WaterQuality report in your area at ow.ly/KQzN50ZR4wg #WeKeepLifeFlowing

We are committed to the safety of everyone on the road. Our employees undergo continuous training and adhere to all traffic laws and safety regulations, including following the speed limit. We prioritize safety above all.

The American Water Charitable Foundation’s partnership with @RedCross was on full display in IL last month for AmerICANs In Action Month! Thank you to all our employees who participated in the recent mobile blood drive. #WeKeepLifeFlowing #AWCF #KeepCommunitiesFlowing

Today is #ImagineADayWithoutWater, a campaign designed to remind us of the significant role water plays in our daily lives. At American Water, we remain committed to keeping our water and wastewater services safe, clean, and reliable so our customers and communities don’t have to imagine a day without this vital resource. Learn more: ow.ly/yxwL50ZXLmW

Strengthening operational readiness in West Virginia with source water tabletop exercises. See how our @wvamwater team was able to strengthen relationships between departments, identified potential gaps, and improved readiness before an actual emergency occurred at ow.ly/kxaL50ZPGfb #WeKeepLifeFlowing #SourceWaterProtection

Today, we celebrate the 251st Birthday of the United States Navy. We appreciate those who serve to protect our country today and every day. American Water’s Military Service Group is proud to provide wastewater services to Naval Station Mayport in Florida. Learn more: ow.ly/ygGt50ZWR3R 📸: Pictures of our Military Service Group team at our Naval Station Mayport, Florida installation

The American Water Charitable Foundation is proud to support Raise the Bar Inc. with a $10,000 One Water Street Grant to expand inclusive opportunities for youth and young adults in Camden. Through programs like Social Squad Adventures, Raise the Bar helps build social skills, confidence, independence, and meaningful community connections. The organization addresses a critical need for accessible, inclusive programming for individuals with intellectual and developmental disabilities, while providing support and resources for families and caregivers. #AWCF #KeepCommunitiesFlowing

For 140 years, American Water has been providing safe, clean, reliable, and affordable water and wastewater services to customers and communities. Founded in 1886 as a small Pennsylvania utility, the company now serves more than 14 million people across 14 regulated states and 19 military installations. Watch and learn more: lnkd.in/eYMvnWVy

American Water was pleased to join important discussions around water policies and issues facing cities in the U.S. at this year’s @usmayors Fall 2026 Mayors Water Council Meeting in Livermore, C.A. See highlights from President of California and Hawaii American Water Sarah Leeper and Senior Director of Engineering at @caamwater Lacy Carothers’ presentations below. #WeKeepLifeFlowing ow.ly/gfvL50ZWuEp

Save water in your kitchen by scraping food waste into the trash instead of rinsing before loading into the dishwasher! Learn more #WaterSense tips at ow.ly/rsAY50ZQLTf

The American Water Customer Service Center will be closed on Monday, October 12 and will only accept emergency calls. Regular customer service support will resume on Tuesday, October 13, 2026, at 7:00 a.m. local time. For your convenience, customers can still make payments, report emergencies, and manage their accounts online through MyWater, our self-service customer portal at ow.ly/AsTv50ZQKLO.

When acquiring a water or wastewater system, transaction proceeds not only supporting aging infrastructure needs, but economic development and community revitalization. See how @caamwater's acquisition of Bellflower supported the community at ow.ly/AZlz50ZVUCl

In partnership with the City of Camden, we are proud to announce the completion of three water and wastewater infrastructure initiatives in Camden, N.J. These projects will not only strengthen system reliability, but also emergency response capabilities. Learn more: ow.ly/G8yq50ZVBnB

With untreated sewage discharges entering nearby waterways at the City of McKeesport’s wastewater system, our @paamwater team launched a comprehensive reinvestment program once they acquired the system in 2017, focusing efforts on eliminating illegal discharges and modernizing aging infrastructure. Learn more: ow.ly/YXCb50ZUZPI Read more of our environmental success stories: ow.ly/wfHQ50ZwHYp

The American Water Charitable Foundation is proud to award the National Urban League with a $260,000 Corporate Strategic grant, supporting workforce development programs that expand skills, education, and opportunity in communities served by American Water. Learn more: ow.ly/3g2g50ZUBqq #KeepCommunitiesFlowing #AWCF

This #CustomerServiceWeek, we are proud to spotlight the hard work of our American Water Customer Service professionals. See why our Customer Care agents enjoy their roles in the spotlights below, and at ow.ly/NAxB50ZTZbQ

This month we recognize #NationalDisabilityEmploymentAwarenessMonth. American Water’s Disability Employee Business Resource Group (Abled) advocates to help create equity for employees with all types of disabilities (apparent and non-apparent), caregivers, and allies to lead and excel personally and professionally. Learn more: cultureataw.com/?page_id=451…

Protecting safe, reliable drinking water begins long before water reaches a treatment plant. By investing in source water protection today, private, regulated water utilities are taking the steps needed to safeguard public health, strengthen communities, and preserve vital water resources for years to come. As we continue to celebrate #SourceWaterProtectionWeek, learn more about American Water’s commitment. ow.ly/pmEP50ZPG6E @wvamwater, @paamwater, @inamwater, @njamwater #WeKeepLifeFlowing #SourceWaterProtection