Ashida Park
Vienna, Austria
Joined August 2009
- Tweets181
- Following163
- Followers161
- Likes313
so here we go again: we've been trying to take down a distribution release through @SoundCloud / @SCsupport and this is the message we get (attached). This was Sep 21st. Can you please help us complete this simple task or at least answer to our multiple messages via support tool?
Hey @SoundCloud @SCsupport Why are you offering distribution "services" if you can't even help your paying customers resolve a simple issue, that is not even our fault? There is no way for us to comment on your mistreating of this issue, as we don't even get a reply.
A thread 1/3
We tried to reach out to customer support and explain this and resubmitted the release 5 times, every time it was rejected. What is the reason for this, without even checking the profile mapping which we correctly put in place, where you could see that it is the correct name?
our username: @ashidapark
our url: soundcloud.com/ashidapark
distribution release: 'PERPETUUM MOBILE'
can you please resolve this issue and not flag our release for apparently no reason? @SCsupport @SoundCloud
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