Alex 🌐

Hey @thameswater get your CEO, Chris Weston, to contact your support for a simple issue - that he's unable to take a meter reading or something. The support cant even get this right and have passed me round 5 different people who all seem to tell me I have no water pressure.

I asked Astra to put a button into a view single view, calling it out explicitly. Astra put the button into every single view in the entire app. apparently this is the closest we've got to AGI though @ChatGPT ? Astra cant even code as well as Sonnet. Whats going on?

Gave Codex and GPT Sol a go for 5 days. It sucked.

The @AskNationwide banking app and website is absolutely diabolical. And the chat is useless too. Overpaying my credit card is literally impossible on the banking and web app. It amazes me that a banking product this poor still is able to operate in 2026.

Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

Attempting to place a bet on @WilliamHill 1. "request header too large" on wbsite 2. App doesnt load. 3. When app finally loads after restarting it 5 times it says something went wrong and its taking me back to the previous screen I literally cant give this company money

Selling items on @eBay_UK is so painful now. Buyers can retract bids mid auction (how is this allowed??!), buyers dont pay, buyers can just cancel auctions they have won. They've done everything possible to make selling on ebay painful. No wonder so many alternatives are popular

- Why are useless sections not removable, like "ai overview"

- Why are you splitting up investments into categories making it harder for me to see and compare these?

- Why is my portfolio, the most important thing to me, hidden away in a tab at the bottom?

The @DVLAgovuk incompetence needs to be investigated by someone. They wont refund me a tax refund because they are confusing a previous tax refund and saying Ive already been paid - but I havn't been for this one and the number on the letter doesnt ring...it instantly hangs up

why @Apple can I not add a billing address without a phone number. Ive added a mobile number in the mobile number field. I don't have a phone number!!!! Why wont it let me submit if the mobile number field is filled in?!

The shopping process on asos is actually abysmal. Password reset didn't work, had to reset twice. Upon logging in my entire basket got wiped - lost everything and gave up. No wonder the company is struggling

Hey @Zipcar your online services are nothing short of terrible. Your phone number reset is more involved than my bank account. You dont need me holding up a picture with writing on it to change my phone number for a car hire service. Your delete account also doesnt work.

Auto complete address fields need to be banned

Hey @Hyperoptic . Ive been a loyal customer of yours now for a year+. I have your 1GB service. My renewal is coming up and your "best" offer is £10 more than the exact same service for a new customer - directly from your website. Why dont you give loyal customers this same price?

Hey @thameswater , you incorrectly assigned my water meter to my neighbours house, and vice versa. I live alone yet have been paying for a family of 4s water for a year+. For months I have been calling you to fix this yet you have done nothing. I will spoon speak to @BBCWatchdog