Allison Herdic

Next Wednesday, 5/9, join the discussion on the timely topic of #smartgrid security bit.ly/II1bxy

More utilities are piloting smart grid-enabled demand response programs, but customer engagement is crucial to success bit.ly/J2EaEw

Chartwell utility marketing and customer service awards open for 2012 nominations bit.ly/KormVm

Thank you Duke Energy, Northeast Utilities and Northwestern Energy for sharing specialized portal successes during yesterday's Webinar!

White=the new green: a centuries-old building standard can be as effective as today’s high tech EE initiatives bit.ly/JFkO9n

Managed service offerings designed to make grid modernization a reality for more utilities, Chartwell report reveals bit.ly/HODuPf

IBM, Honda, and PG&E team up for #EV charging pilot prn.to/ICiIXF

From diesel power to wind: Alaskan villages seek greater energy independence with the help of “smart grid as a service” bit.ly/HAlVST

#Utility contact centers making strides in improving key customer service metrics bit.ly/HDGnnY

PSE&G takes #LED lighting to the streets to increase efficiency prn.to/HLDjmW

Could Microsoft be aiming to challenge for a slice of the #utility CIS pie? Well, sort of bit.ly/Ikxh1y

Improving first contact resolution can be challenging, but some #utilities are making strides. Find out more tomorrow! bit.ly/HBt32T

Customer segmentation = numerous #utility market research possibilities! Excited to hear from AEP, APS & Snohomish PUD bit.ly/HyEYjX

Chartwell Summit to detail how #utilities can use web & mobile technologies to positively shape the customer experience bit.ly/HgDprX

#Utilities to discuss today at 2PM Eastern the best solutions for combating the issue of energy theft bit.ly/Hlc0DL

Engage #utility customers in #smartgrid via the web, in-home displays and apps bit.ly/HUdftM

Oncor launches new real-time, interactive outage map for customers prn.to/HHqqtR