Building customer success infrastructure for governments. @TaiBuilds @pavaniperi @a_a_mckinnon
Chapel Hill, NC
Joined May 2020
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@acta_io is thrilled to exhibit at @RIoTonSocial biggest event of the year. Join us on 10/18 for #IoTDemoNight at @AllThingsOpen. Register for this FREE event today: meetup.com/RIoT-NC/events/27…
The City of Raleigh's Planning & Development Dept uses our solution to deliver strong customer outcomes at a fraction of current time and costs. Read our latest case study on how Acta Mustang™ is changing customer service in local gov.
actasolutions.io/blog/how-th…
What's the future of digital government and #smart #cities? @TaiBuilds had the honor of sitting down with @Reichental , former CIO of Palo Alto, to talk about what will make cities smarter in the #digital age. Read below. The podcast is coming soon!
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Check out this panel to learn more about how we're helping cities deliver a seamless customer service online. @TaiBuilds will be speaking about the future of engagement & digital services!
Engagement with #localgov - whether through procurement, surveys, or participatory governance faces big hurdles through the #COVID crisis. How will these technologies shape our future? Join us to find out! buff.ly/3ivFBD0
@acta_io @citizenlabco @Govlia_
Excited to work with @CityofDurhamNC and @DurhamCounty to digitize customer support on essential services!
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Happening now! Please come see us at our virtual booth to chat with @TaiBuilds about the future of digital government. #StateofTechNC #startupshowcase
State of Technology Conference features IBM design exec, 6 startups in Showcase competition | WRAL TechWire wraltechwire.com/2021/05/11/…
Excited & grateful to work with @ncidea as we transform our cities into responsive and efficient service providers in the digital age!
JUST ANNOUNCED: NC IDEA Awards Nearly $200K to 19 #NC Startups. Congrats to our newest #NCIDEAMICRO grant recipients! Also announced, our 13 #NCIDEASEED finalists. bit.ly/3sUpUH1
Thank you @RIoTonSocial + @ncidea for supporting #NC #entrepreneurs. We're excited to put this grant to work as we make digital government work for everyone.
Congratulations to RIoT Your Reality finalist @LiRAGlobal and RAP alum @acta_io for becoming @ncidea MICRO grant recipients!
And to more RAP alum @batteryxchange_ & @OpiAid for qualifying as finalists for the 31st cycle of the $50,000 @ncidea SEED grant!
ncidea.org/nc-idea-foundatio…
Acta Solutions retweeted
Check out this column I wrote on how email is ruining digital services that power our cities! @acta_io, we're building customer success infrastructure for local governments so that residents can access essential services online w ease. #GovTech
If you’re spending too much time reading your government email, those digital services you installed to save time might not be working quite right govtech.com/opinion/why-emai…
Acta Solutions retweeted
Local #government has gone digital, now what? Extreme email fatigue is what.
Check out @pavaniperi's article in @govtechnews
If you’re spending too much time reading your government email, those digital services you installed to save time might not be working quite right govtech.com/opinion/why-emai…
Acta Solutions retweeted
Check out this article by my awesome co-founder @pavaniperi!
Wer're working hard at @acta_io to change what customer success looks like in government
If you’re spending too much time reading your government email, those digital services you installed to save time might not be working quite right govtech.com/opinion/why-emai…
Acta Solutions retweeted
Local governments are increasingly making online services available to residents, but then end up drowning in follow-up emails that take up valuable resources to answer. Machine learning may be a solution. @acta_io
govtech.com/opinion/why-emai…
Thank you @ericbahn @dunkhippo33 @HustleFundVC for an excellent pitch session + feedback on Tues! If you couldn’t tune in, you can watch it here youtu.be/L7xl4JmqLBk #govtech #startup #velvethammer #vc
Acta Solutions retweeted
Local Gov Can Build Trust by Going Digital (Contributed) Governments have gone digital, now it’s time to bring seamless #customerservice to digital services. govtech.com/computing/Local-…
Acta Solutions retweeted
Just out: Acta Solutions (@acta_io) came to the #LabStorm group for advice on analyzing & presenting qualitative data in a way that accurately reflects voter opinion & drives value for politicians.
@pavaniperi explains what LabStorm attendees had to say👇
feedbacklabs.org/blog/we-kno…
Acta Solutions retweeted
Acta (@acta_io) helps campaigns, governments & advocacy organizations get qualitative #feedback at scale. But many politicians don't value open-ended voter feedback. How can they present qualitative data in a way that drives value?
@pavaniperi explains👇
feedbacklabs.org/blog/we-kno…
"From business licensing and permitting to relief program applications and 311 service requests, the ability of local governments to operate online is suddenly more essential than ever..."
govtech.com/civic/Virus-Shut…
"Residents are also encouraged to provide feedback about which city services they’d like to see made contactless, and how those services can be human-centric"
#govtech #equity #localgov
statescoop.com/trust-engagem…
Acta Solutions retweeted
Silver lining: COVID-19 is creating once-in-a-generation levels of technology adoption in local government
See the full results of the Local Government's Next Normal Survey here: the-atlas.com/city-covid-imp…
H/T survey partners @ELGL50 @SeeClickFix @routefifty
#govtech
