@MetaSupport I’m a real business owner, a real advertiser, and a real person who has never violated your policies. I was a phishing victim now being treated like a criminal. All I’m asking for is ONE human being to properly review my case. Is that too much to ask?
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@MetaSupport A specialist scheduled a call to help me — and never called. Sent an email instead with steps leading to an AI bot that refused to connect me to a human. When I asked why, it deflected every single time. This is what passes for “support” apparently.
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@MetaSupport My agency spends thousands/month managing ads for dozens of small businesses. Locked out for weeks, talked to 6+ agents, had a call scheduled that never happened. I was told you can’t verify my identity WITHOUT EVER BEING ASKED FOR AN ID. Ticket #1659065692198841
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