
#1 in Client Keeping for businesses with content-rich products: Keeping clients and growing retention revenue thru focus on a "forgotten funnel"
Lamoine, ME USA
Joined October 2007
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Andrea L. Ames retweeted
#LavaCon UX is Online for 2020! @JackMolisani provides a program that includes:
🔮 Storming the Castle: Win Support & Execute a Content Strategy
🔮 Run Your Content Team Like A Biz by @aames
🔮 Use Your Words: The Business of Content by @joegollner
lavacon.org/2020/conference-…
Andrea L. Ames retweeted
My team's quote of the day:
"Whatever we are waiting for - peace of mind, contentment, grace, the inner awareness of simple abundance - it will surely come to us when we are ready to receive it with an open and grateful heart." - @simpleabundance
Andrea L. Ames retweeted
Want to learn more about #techcomm #content #quality? Of course you do - read the December 2019 issue of STC's Intercom (guest edited by me!😀) @aames @TheContentPool @alanjporter @stc_te_sig @STCSM @STCLoneStar @STCSoCal @ttustc @STCRockyMtn stc.org/intercom/
Andrea L. Ames retweeted
Your actions are a consequence of your thoughts.
Your thoughts are a consequence of what you consume.
And in the modern age, what you consume is largely a consequence of how you select and refine your social media feed.
Choose better inputs. Get better outputs.
Andrea L. Ames retweeted
Know how to “Develop Your Organization Power & Influence?” Join [A] at #LavaCon conference 2019 in Portland, OR on Oct. 27-30, where @aames reveals all. #contentintelligence #CSO ow.ly/OvO850wP18R
Andrea L. Ames retweeted
.@tmkister tells us we shouldn't learn to write better; we should learn to communicate better.#idw2018 – at Menlo Park, CA
Andrea L. Ames retweeted
The "curse of knowledge," says @scottabel, gets in the way of our helping less knowledgeable users become experts. We can bridge that, if we make them part of our integral stakeholder communities, as important as the CEO, and let them help us make them into experts. #idw2018
Andrea L. Ames retweeted
Quotable from @scottabel: "If content is king, context is the kingdom." Truth! #IDW2018
Andrea L. Ames retweeted
Replying to @RayGallon
@RayGallon reminds us that our customers’ main communication channel after they buy our product is the product itself #idw2018
Andrea L. Ames retweeted
Conference host @scottabel of @ContentWrangler adds two new "Cs"--Considerate and Convenient--to the the traditional list of of content quality factors (clear, concise, consistent)--and adds that helpful content also needs to be empathetic, valuable, and useful. #IDW2018
Andrea L. Ames retweeted
Content quality measures from Yoel at #IDW2018
Accurate, relevant, meaningful, accessible
Strong research methodology based on Wang & Strong data quality framework. His original STC article can be found at:
stc.org/intercom/2018/11/so-…
Andrea L. Ames retweeted
Let's not let 'the curse of knowledge' get in the way of communicating with customers outside of our target level of understanding.
Helpfulness includes empathy for the scale of understanding where our customers meet us.
#IDW2018 #CX #contentstrategy #contentmarketing #techcomm
Andrea L. Ames retweeted
#ContentMarketing friends, #CMWorld alum, brand marketers…have you submitted your speaker proposal for Content Marketing World 2019? Submissions due in a few weeks! Do you have a great success story? Please take a leap and submit. DM me w questions…happy to help!
Want to speak at Content Marketing World? Design a session proposal before the 12/14 deadline. Get the details here: cmi.media/cfs19cmw #CMWorld
Andrea L. Ames retweeted
Favourite example for a successful content strategy? teodorapetkova.com/dialogues… #contentstrategy Mentions - @aames of @IBM and @scottabel for TLoCS project
Andrea L. Ames retweeted
Here are the speakers we’re most excited to learn from and exchange ideas with this year at #LavaCon18. #contentstrategy @aames @GavinAustinSays @marcusdehart ow.ly/oihV30lXh2G
Andrea L. Ames retweeted
Interested in speaking in our first-ever #ContentTECH Summit? Learn more and submit your speaker proposal before 9/14: cmi.media/cts19cfs #CMWorld
Andrea L. Ames retweeted
“Don’t ask, what will I take today? Ask, what will I be given? And will I be open to it?” - @dewittjones #CMWorld
Andrea L. Ames retweeted
By celebrating what’s right, we find the energy to fix what’s wrong. @dewittjones #vision #purpose #passion #creativity #CMWorld





















