The research and design agency Experientia tweets about human-centered and behavioral design https://xitter.cf/t.co/jDMT1khFEy - https://xitter.cf/t.co/LDvAqMGour
Italy - Switzerland
Joined December 2014
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Experientia retweeted
Europe should take a digital leap across its innovation gap on.ft.com/4f2BpEU | opinion
Experientia retweeted
[So much to like here] What can AI learn from the street? aiinthestreet.substack.com/p…
Experientia retweeted
The "interface-first" bureaucracy and what this means for citizens & welfare eprints.whiterose.ac.uk/2134…
Experientia retweeted
💥New: "The reasons why people hold these views are complex, but it is difficult to ignore that these too are most likely shaped by misinformation"
#FakeNews wp.me/p4m9em-dgH
"The result was a machine learning model based on the concept of “behavioral capital,” a novel approach to addressing the systemic [inequality] issues in recommender systems [in the contemporary art world]."
@MattArtz writing about his #ethnographicresearch in @CASTAC_AAA
"By the way, we did not investigate X because it appeared to play a minimal role in young people’s news consumption."
blog.experientia.com/dutch-m…
Is UX Research too often the method of last resort?
UX research is expensive and will delay us, so the argument goes.
linkedin.com/pulse/ux-resear…
Dutch Media Authority @CommvdMedia: “Government should force Big Tech to do news”
78% of Dutch youth get their news mainly from social media, in particular Instagram, TikTok and YouTube, reports Wilfred Takken in the Dutch @nrc newspaper today.
blog.experientia.com/dutch-m…
"taking time to understand the target customer" is seen as a problem
linkedin.com/feed/update/urn…)
Our comment: linkedin.com/feed/update/urn…)
@kimlenox @seratajima
Cutting out the "target customer" in a time of fragility and rapid change
linkedin.com/feed/update/urn…)
@kimlenox
Our comment: linkedin.com/feed/update/urn…
Experientia retweeted
Introducing Digital Divinity: five collections of short articles, illustrated by @DrawGlennDraw, documenting the many ways that religious believers across the globe are using new technologies in their daily practices
restofworld.org/series/digit…
"Fundamentally, the problem with touch-based interfaces is that they aren’t touch-based at all, because they need us to look when using them."
@mims in the @WSJ
wsj.com/tech/personal-tech/t…
"Dignify your customers" - short article by book co-autor and @whartonknows faculty member Cait Lamberton:
knowledge.wharton.upenn.edu/…
ICYMI, IDinsight’s @tom_wein and co-authors Cait Lamberton and @NeelaSaldanha's, book “Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey” is out now!
🔗 Get your copy of the book here: bit.ly/4aLwG7T
🔗 Read more about the book here: bit.ly/3X1qtS1
Experientia retweeted
"Drivers are more likely to engage in non-driving activities, such as checking their phones or eating a sandwich, when using partial automation systems." f-st.co/aDVUwma
Experientia helps you answer the "why" on people's behavior.
Data helps you answer the "who" (and "how many"), the "what", and the "when".
If you are dealing with a service that is not growing (or even losing) users, the "why" is extremely crucial.
.@ErykSalvaggio wrote a great article for @techpolicypress on how AI advocates use simple myths and metaphors that "inevitably skew to the techno side of techno-social equilibrium", to the detriment of our "social imagination".
techpolicy.press/challenging…
Eryk Salvaggio (who is primarily active on Bluesky and Mastodon) wrote a great article for @techpolicypress on how AI advocates use simple myths and metaphors that "inevitably skew to the techno side of techno-social equilibrium".
techpolicy.press/challenging…
The age of "de-consumerism" in Italy, research by Coop and the Censis research institute, reported by Rosaria Amato in Repubblica newspaper, and translated into English.
Experientia retweeted
Digital Labels are coming to retailers. That’s a loss for consumers f-st.co/oSf2yta
