Senior Manager of Customer Insights @goclio. All about CX, UX, Systems Thinking, Design Research, Empathy, HCD, Brand Messaging, Holistic Strategy & Education.

Vancouver
Joined April 2010
Advice to marketers from @ThisIsSethsBlog "the goal is to matter to some as opposed to be noticed by many." #ClioCloud9 @goclio
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Very encouraged by how @haleymossart is diving into intersection within neurodivergence throughout her talk. Such an important discussion. #ClioCloud9 @goclio
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“Neurodiversity is not just a productivity hack.” @haleymossart #cliocloud9 @goclio
Karen Whistler retweeted
The release of the 2020 Legal Trends Report is brought to you by @GeorgePsiharis! Let’s see what kind of data and research insights we’ve got this year. 🤓 #ClioCloud9 clio.com/resources/legal-tre…
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Karen Whistler retweeted
"We aren’t great at making awesome decisions, and our social environments can make good decision-making even tougher. Being knowledgable and aware of decision-making pitfalls can help you avoid them." - @nikakabiri #ClioCloud9
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Karen Whistler retweeted
Day 1 of #ClioCloud9 is in the books! Highlights include: ✅ @jack_newton’s opening keynote ✅ Clio for Clients App 📱 ✅ 2020 Legal Trends Report 📈 ✅ #ReismanAwards Winners 🏆 and much more... 🎉 See you tomorrow for another exciting day of learning!
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Karen Whistler retweeted
Legal is seeing 5 to 10 years of technological transformation compressed into 5 to 10 days. We are undertaking a mass evacuation from on-prem tech and bricks-and-mortar law offices to the cloud and distributed WFH law offices. Clio is here to help navigate that change:
Major news today from @goclio: It has committed $1 million to help the legal community through the #coronavirus crisis lawsitesblog.com/2020/03/cli…
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Asked @ShakaSenghor how to transform anger/fear about others into understanding. His response: Be honest about our experiences. Recognize crime/addiction/other things society is afraid of, are all connected to trauma. Understand holistically all systems/injustices. #ClioCloud9
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.@deannavanburen talking through bringing Trama Informed Design into restorative justice. Brilliant. #cliocloud9
“How to we build infrastructures for restorative justice instead of punitive justice?” @deannavanburen
“What you believe becomes concrete. Nothing forments something like a piece of architecture.” @deannavanburen
Karen Whistler retweeted
The power of one simple question, ‘how are you feeling?’ and the profound impact it can have on someone’s life. Listening to a powerful talk from @ShakaSenghor at #ClioCloud9.
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Karen Whistler retweeted
"What these books did for me is made me acutely aware of the power of words to take me out of an environment" ––@ShakaSenghor #Cliocloud9 @goclio
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Karen Whistler retweeted
We’re excited to announce The Client Centered Law Firm, a new book by our own @jacknewton! Preorder your copy, and enter our preorder contest for your chance to win the Grand Prize! 👉 clientcenteredlawfirm.com #clientcenteredlawfirm #ClioCloud9
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Karen Whistler retweeted
Our own Karen Whistler shares her thoughts on the power of a full systems approach to create happy customers. ow.ly/cVQm30dChDE
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I was asked "What does Holistic UX Design Mean To You?" by @Adobe on Ask An UXpert. blogs.adobe.com/creativeclou…
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I like this approach of @OmidyarGroup regarding mindsets for #SystemsThinking. Nice video. ow.ly/dT2j30aMem4
Follow up #LTUXvan: the ex of stirring-up surrounding paradigms when logo-dropping. @99piorg with Michael Bierut. ow.ly/4U0t30adZij
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A former student of mine is conducting an interview on women in creative industries: niceandserious.typeform.com/…. Check it out!
Although from a UX perspective @RosenfeldMedia, your download process needs serious help. A "Download All" button or naming your PDFs.
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