AI-powered customer service software made human-simple ✨
Tenkasi, Tamil Nadu
Joined January 2017
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Make customer service a smooth sail with Zoho Desk, your customer service lifeguard 🛟⛵
Hop aboard: zurl.co/8xcNg
Why filter twice when you can save once and tap your way to the tickets that matter?
Learn more about saved filter in Zoho Desk 👇
For iOS: zurl.co/85aH1
For Android: zurl.co/j2e1H
#DeskTidbits
This Customer Service Week, we got our support team together for “Who’s More Likely To?” and uncovered a few fun facts along the way 👀
Here’s your sign to play a round and get to know the team that knows it all ✨
Happy Customer Service Week to all the support superheroes out there! 💚
Zoho Desk retweeted
Does your business toolkit need a little polishing?
Then perhaps it's time for a little learning.
This October, Zoho Spark brings you 15 VCRT schedules covering the Zoho products you work with every day.
CRM. Desk. Projects. Campaigns. Sign. Social. Bigin. Marketing Automation. And more.
October 5–29.
Join the class.
Stay for the skills.
Leave ready to do more.
Explore: linkthread.in/zohospark
Zoho Spark — lighting the way for tomorrow's business leaders.
#ZohoSpark #VCRT #ZohoTraining #Zoho #Upskill #UpskillyourfuturethroughZohoSpark
Same issue, different tickets? Resolve all of them at once!
Learn more: zurl.co/UjZub
#DeskTidbits
Tickets come in from everywhere. How do you keep them organized, contextual, and moving in the right direction?
In our upcoming Ask the Experts, we’re diving into the day-to-day of ticketing operations in Zoho Desk, from managing workloads to using automation and Zia AI for ticketing.
Got a ticketing question? Bring it to our experts 👇
zurl.co/SPBwY
Support call done? 📞 Don’t let the details disappear. Send a clear call recap straight from the Zoho Desk ticket.
Learn more 👇
For iOS users: zurl.co/3KVs2
For Android users: zurl.co/JM2oB
#DeskTidbits
What makes @Zoholics special? Getting to connect with the people who use Zoho Desk every day 💚 And this time, on our home turf: Zoho HQ in Chennai!
At Zoholics India, we had one-on-ones with our users, talked about what’s new in Zoho Desk, and explored what the future of customer service looks like in the agentic era.
Lots to learn, share, and take back with us. Thank you to everyone who joined us. See you next time! ✨
From lead to support, bring sales and service closer with @Bigin and Zoho Desk. Give both teams a shared view of every customer, make post-sales handoffs smoother, and turn support resolutions into upsell opportunities.
Join us for a live demo and Q&A to learn how to:
🔗 Connect sales and support with Bigin + Zoho Desk
🔎 Build a complete view of every customer
🤝 Make sales-to-support handoffs smoother
⚙️ Automate key workflows
Register here:
10:00 AM PDT: zurl.co/SBQrB
3:30 PM IST: zurl.co/TPjuL
For almost four decades, @MotilalOswalLtd has helped millions navigate their financial goals across asset management, capital markets, investment banking, financial education, and more.
We’re excited to have Motilal Oswal choose Zoho Desk to power their customer support.
Zoho Desk centralises their customer support operations through intelligent case management and workflow automation, enabling faster, more consistent customer service across business functions.
Read more here: zurl.co/hmKqE
Every Zoho Desk support ticket has a story, if you're looking in the right place! 🕵️♂️
Learn more 👇
iOS users: zurl.co/7wRoH
Android users: zurl.co/pl10M
#DeskTidbits
Zoho Desk retweeted
📣 We’re thrilled to announce that Zoho is now powering enterprise operations for Motilal Oswal Financial Services Ltd's (MOFSL) 15 business verticals that serve 10M+ customers. 🙌
Our unified enterprise platform has helped @MotilalOswalLtd modernize sales, customer engagement, and service operations, while maintaining agility and managing the stringent governance demands across its verticals.
The deployment spans @ZohoCRM Plus, Zoho DataPrep, @ZohoDesk, @ZohoCliq, and @ZohoDirectory—tailored solution built to match the scale and complexity of MOFSL's diversified operations.Read more here 👉 zurl.co/dI5bv
37 years in business, and Cavitak has the energy of a team that's only just begun! Here's glimpse from our day with the Cavitak team. Watch this space 🎥
@strateworks
Zoho Desk retweeted
Upskill your future through Zoho Spark!
A seat in our September VCRT session brings you closer to your next big skill upgrade.
Choose your product, join our Zoho Spark VCRT sessions, and make your seat count.
Zoho CRM Admin (CET):zurl.co/cxJH2
Zoho Desk (IST): zurl.co/5WEYz
Zoho Desk (APAC): zurl.co/Tltpl
Zoho CRM (IST): zurl.co/Ppryx
Zoho Campaigns (CDT): zurl.co/lYZNX
Zoho Projects (CDT): zurl.co/Xcfoa
Zoho Mail (APAC): zurl.co/3p5Pp
Learn. Practice. Grow.
#UpskillyourfuturethroughZohoSpark #ZohoSpark #VCRT #ZohoTraining #UpskillWithZoho #CareerGrowth #ProfessionalDevelopment #ZohoCRM #ZohoDesk #ZohoCampaigns #ZohoProjects #ZohoMail
Hi team, sharing Desk's post for today:
How does AI read your help desk data? How secure is your customer information? How can admins use permissions to stay protected?
Bring your all your security, privacy and data related questions to our Zoho Desk experts! 🔐
Start the conversation here: zurl.co/eQjAo
Zoho Desk retweeted
📣 Your favourite Zoho apps just got a new AI connection. ✨
Connect @ZohoCRM, @ZohoMail, @Bigin, @ZohoDesk, and @ZohoProjects with @GeminiApp to bring your work context into the conversation.
Ask Gemini to find stalled deals, catch up on emails, draft support responses, or summarize project progress.
You can even bring apps together. Try a prompt like:
“@ZohoCRM @ZohoMail draft a renewal email for any account with a deal closing in the next 30 days, using our last email thread as context.”
Here’s to less context switching and more getting things done. Read more here 👉 zurl.co/5N9cW
