Hugely passionate about amazing service and inspiring leaders and colleagues to consistently deliver this, as a team and individuals. Author.

North West and often London
Joined June 2010
IoH North are holding their inaugural Hospitality Conference, Thrive in the North, at @Royal_Armouries in Leeds on Wednesday 6 March 2024. Follow the link below to book your spot. bit.ly/3HJopFo #imin #IoHNorth #NorthernHospitalty #Conference #HospitalityConference
6
10
969
A great opportunity to stop and think about becoming even better in #hospitality at the @IoH_Online first North Region Conference on the 6th March. Early bird tickets available if you book now. instituteofhospitality.org/e…
29
We did
Good luck to everyone who's taking part in Hospitality Action's Walk for Wellbeing today! #WalkforWellbeing #CharityWalk #imin
77
Good luck to everyone who's taking part in Hospitality Action's Walk for Wellbeing today! #WalkforWellbeing #CharityWalk #imin
5
1
17
1,307
It's such a pleasure to work with people who truly want to make a difference. Thank you Umesh Dalal MIH from @leonardohotels for the case study. An awesome outcome your hotel in the top 10% in the world. #zfluk #beexeceptional zflltd.com/casestudies/leona…
29
A great opportunity to learn about #hospitality maritime careers. If you'd like to attend please register soon, places are limited. eventbrite.com/e/hospitality…
1
1
133
All setfor a fab day..ready to rock n roll with some awesome leaders. Life is good, having a real Zest for Life #zfluk #beexceptional
3
103
Really pleased to share with you a fab evening to meet the Institute of Hospitality committee for the North Region. It would be SO good to see you there, simply follow the link. I'll see you there. #hospitality #share #zfluk #beexceptional instituteofhospitality.org/e…
1
1
4
198
We have some new team members this year. Kate Trafford and John Cooper, both speakers from last year, have joined our Speaker Panel for 2023. We also have Sharon Charteress, handling our Social. More information will follow on each of them shortly. . #TEDxWarrington
1
2
3
168
It’s done. Had a fabulous day raising awareness and funds for @LollipopMCH . If you like to get involved please let me know. justgiving.com/page/sally-pr…
2
65
Today is the day, we're off to raise awareness of Radio Lollipop and a few funds as we strive to reach more sick children in Manchester. Happy children get better quicker. Any help would be appreciated. #zfluk #beexceptional justgiving.com/page/sally-pr…
35
What a fabulous 2-days meeting fabulous #hospitality experts, ready to #motivate young people into the world of work 🤩 #zfluk #beexceptional
Some photos from our Motivator training held in May. 12 new passionate hospitality professionals are now ready to stimulate minds about future careers. #TheFutureIsOursToFind #CareersEducation
2
93
Sam wants to wish you a happy National Greyhound Day! This gentle boy is also looking for his forever home! Cheeky Sam loves to play with his toys especially squeaky ones and then snuggle down on the sofa for a snooze! 💛 @DT_Kenilworth📍 bit.ly/3C6hIKI
4
182
3
371
11,509
The IoH Annual Dinner & Awards is back and bigger than ever to celebrate our 85th Anniversary. Join us on Monday June 26th at the @HiltonBankside as we celebrate the best of the #hospitality industry. For full details & tickets; instituteofhospitality.org/e…
1
4
7
682
I resisted those gorgeous looking and smelling pastries again today…these little wins make me feel better about me 🤪… what little win have you had today? #zfluk #beexceptional
75
A small Friday, feel good factor win. I thought I’d share 😆 I resisted the temptation of these fabulous pastries 😇. Do you have any to share? #zfluk #beexceptional
1
66
I'm wondering are you confident your whole team are looking after your customers as you'd like? Let me know how things going. #zfluk #beexceptional # #team#service #exceptionalservice zflltd.com/blog/confident-cu…
23