@YVWater

Here Mon–Fri 8am–6pm excl. public holidays Report faults 24/7 on 13 27 62 General enquiries on 1300 853 811 For info on faults & works 👉 https://xitter.cf/t.co/3yjB0isM8s

 Melbourne, Australia
yvw.com.au
Joined November 2010
  • Tweets5.5K
  • Following1K
  • Followers6.6K
1.3KMedia
Due to planned maintenance, we'll be turning the water off in High St, Thornbury between 10am and 3pm today 15/08. You can get emergency drinking water from our crew working on site. Thanks for your patience. More info: yvw.info/4wuKheI
1
541
Water Quality-Meadow Heights We've received reports of water quality issues in the Meadow Heights area. Our crews are currently investigating to resolve the issue yvw.com.au/faults-works/wate…
215
Yarra Valley Water retweeted
Pump Industry@pumpmag17 Sep 2025
Almost 200 households in Lilydale now have the option to move from septic tanks to a reticulated sewerage network, following the completion of works by @YVWater pumpindustry.com.au/lilydale…

Lilydale joins YVW sewerage upgrade - Pump Industry Magazine

Yarra Valley Water has completed the Lilydale sewerage upgrade, installing pumping assets to help households transition from septic tanks.

pumpindustry.com.au
1
3
395
Find out how to report a leaking or burst pipe this winter. 💧 📍 First, find out if it has been reported 👉 yvw.com.au/faults 📸 If not, send us a photo using the Snap Send Solve app 👉 snapsendsolve.com 📞 Or call us 24/7 on 13 27 62
Graphic containing text that says "Spotted a leak or burst? Report any issue with ease at yvw.com.au/faults or call us 24/7 on 13 27 62"

ALT Graphic containing text that says "Spotted a leak or burst? Report any issue with ease at yvw.com.au/faults or call us 24/7 on 13 27 62"

1
440
Our Customer Care team is taking a well-deserved break over Easter, but we’ll be back to take your calls on Tuesday 22 April. You can still manage your bills online anytime, and our faults and emergency line is open 24/7.
Image depicting two stylized Easter eggs with a notice about Customer Care Easter hours, stating it is closed from Friday 18 to Monday 21 April. Emergency contact details provided.

ALT Image depicting two stylized Easter eggs with a notice about Customer Care Easter hours, stating it is closed from Friday 18 to Monday 21 April. Emergency contact details provided.

1
1
471
We're here 24/7. Spotted a leak or a burst? 📍 Find out if it has been reported already 👉 faults.yvw.com.au?utm_campai… 📸 If not, send us a photo with Snap Send Solve 👉 snapsendsolve.com 📞 or call our 24/7 emergency and faults line 👉 13 27 62
Logo of a telephone handset with text stating 'Our emergency faults line is available 24/7. Call 13 27 62' on a blue background.

ALT Logo of a telephone handset with text stating 'Our emergency faults line is available 24/7. Call 13 27 62' on a blue background.

1
1
808
The festive season is here! 🎄 Customer Care: 23 Dec – 3 Jan: available 9 am – 5 pm on 1300 304 688 Closed on the public holidays of 25 & 26 Dec and 1 Jan Faults and emergencies: Call 24/7 on 13 27 62 Our Mitcham office: Closed 23 Dec - 3 Jan Re-opening on 6 Jan
Promotional image detailing holiday hours for Customer Service. Available 9 am to 5 pm, closed on 24th December and public holidays, with emergency services operational 24/7. The image features botanical elements and a festive design.

ALT Promotional image detailing holiday hours for Customer Service. Available 9 am to 5 pm, closed on 24th December and public holidays, with emergency services operational 24/7. The image features botanical elements and a festive design.

2
525
Today is set to be a scorcher! ☀️🥵 Look after yourself and check in with others who are most at risk today — your neighbour living alone, the elderly, and people with a medical condition. Stay hydrated, drink fluids, and plan ahead. Find out more: betterhealth.vic.gov.au/extr…
2
379
Do you live in a bushfire prone area? It’s important to be prepared and understand the fire restrictions in your area. Check your area’s fire danger period and stay updated on local conditions on the CFA website cfa.vic.gov.au/warnings-rest… Be prepared & stay safe this fire season.
Promotional image encouraging preparation for bushfire season, featuring hands clearing dried leaves from a gutter, with text 'Prepare for bushfire season - Now's the time to get ready' overlaid on a graphic design of blue sky and a green circle.

ALT Promotional image encouraging preparation for bushfire season, featuring hands clearing dried leaves from a gutter, with text 'Prepare for bushfire season - Now's the time to get ready' overlaid on a graphic design of blue sky and a green circle.

1
298
Registering your concession card is easy and could save you up to 50% on water use charges. Our flexible payment plans, bill extensions and concession discounts are here to help you manage your bills. Learn how: yvw.com.au/help-advice/water…
Advertisement featuring a Yarra Valley Water customer named Priya, smiling in a yellow top, with a quote about saving on water bills due to an easy health care registration.

ALT Advertisement featuring a Yarra Valley Water customer named Priya, smiling in a yellow top, with a quote about saving on water bills due to an easy health care registration.

1
282
On this Remembrance Day, we pause to remember those who paid the ultimate sacrifice and pay homage to all those who have served. We will never forget. #RemembranceDay #LestWeForget #WeWillRememberThem
A vibrant red poppy with two buds against a white background, with text reading "Lest we forget Remembrance Day.

ALT A vibrant red poppy with two buds against a white background, with text reading "Lest we forget Remembrance Day.

4
265
More than 1,400 schools across Victoria have saved over 10 billion litres of water and $35.9 million by keeping an eye on water use and fixing leaks right away. Schools, join the Schools Water Efficiency Program (SWEP): 👉 myswep.com.au @DEECA_Vic
Infographic stating 'Stuck loos can waste 1,000 liters of water per day.' Promotes water conservation with the Schools Water Efficiency Program (SWEP) logo displayed.

ALT Infographic stating 'Stuck loos can waste 1,000 liters of water per day.' Promotes water conservation with the Schools Water Efficiency Program (SWEP) logo displayed.

4
373
Our Customer Care team won’t be available on the Melbourne Cup public holiday, but we’ll be back to take your calls on Wednesday, 6 November. You can still manage your bills online anytime, and our faults and emergency line is open 24/7 on 13 27 62.
4
1
276
Customers with eligible concession cards can save up to 50%. If you're experiencing financial hardship, you can also apply for a Utility Relief Grant of up to $650 off your water bills, or switch to smaller more regular payments. Register online: yvw.com.au/concessions?utm_c…
Promotional poster by Yarra Valley Water featuring a person with short gray hair smiling, dressed in a green shirt with arms folded. The poster includes text that reads "Register your concession", "Save up to 50% on your water charges. Call 1300 441 248" and "Health Care, Pension or DVA health card holders." The background is light blue with the Yarra Valley Water logo at the top.

ALT Promotional poster by Yarra Valley Water featuring a person with short gray hair smiling, dressed in a green shirt with arms folded. The poster includes text that reads "Register your concession", "Save up to 50% on your water charges. Call 1300 441 248" and "Health Care, Pension or DVA health card holders." The background is light blue with the Yarra Valley Water logo at the top.

2
1
1
610
Our Customer Care team will be closed for the King’s Birthday public holiday and will reopen on Tuesday 11 June. Our faults and emergency line remains open to take your calls 24/7 on 13 27 62
Blue graphic featuring a white outline of headphones symbolising customer care. Text reads "Customer Care public holiday, Closed Monday 10 June. Faults and emergencies available 24/7 on 13 27 62.

ALT Blue graphic featuring a white outline of headphones symbolising customer care. Text reads "Customer Care public holiday, Closed Monday 10 June. Faults and emergencies available 24/7 on 13 27 62.

1
574
With the help of new digital water monitoring devices we're helping businesses to #savewater by finding and fixing leaks earlier. 🔍💧📈 We've partnered with #CityOfWhittlesea to install 10 data loggers at council facilities. Learn more: yvw.com.au/news-room/support…
Water meter outside Mill Park Leisure centre with data loggers attached.

ALT Water meter outside Mill Park Leisure centre with data loggers attached.

1
477
We've has assessed the full life cycle impact of 10 infrastructure projects to target carbon emissions reductions and increase the use of recycled materials. ♻️🏗️ 👉 yvw.com.au/news-room/yarra-v…
3
2
587
Autumn is well and truly here, but the impact of dry weather over the past few months is still with us. In drier conditions, clay soil can move causing pipes to burst and leak. Our teams continue to work non-stop to fix these faults – tackling the biggest leaks first.
Graphic demonstrating the difference in reports from Summer vs Winter.

ALT Graphic demonstrating the difference in reports from Summer vs Winter.

2
437
We’re in @HumeCityCouncil to help you with your water bills. Come and have a chat with us 💬 15 May, 10am-2pm Homestead Community and Learning Centre 5 June, 10am-2pm Broadmeadows Hume Libraries Interpreters will be available. Full details: hume.vic.gov.au/Residents/En…
Graphic containing a photo of a Yarra Valley Water bill. Graphic also contains text that says "Get help with your water bills. Have a chat with us."

ALT Graphic containing a photo of a Yarra Valley Water bill. Graphic also contains text that says "Get help with your water bills. Have a chat with us."

1
448
"They shall grow not old, As we that are left grow old; Age shall not weary them, Nor the years condemn. At the going down of the sun And in the morning We will remember them." #LestWeForget #AnzacDay #WeWillRememberThem #25April
4
346
Load more