Xbox Support

For all of your official Xbox support-related needs, be sure to follow our primary handle, @XboxSupport, right away!

@RebhL_ Enforcement is a different team from us, but this page explains their process more: xbx.lv/1oJUuz9 ^JP

@Mr_PaulDavis91 Hey there. Would you be able to fill out the info from the Direct Message that we sent? That will give us more info. ^MP

@EvansSolberg follow ^NX

@mentalmovieguy In this case, let's have you check in with our phone/chat team for some further assistance: xbx.lv/CnctUs ^MP

@mentalmovieguy Oh dear. Xbox One having disc reading issues? Try the steps in this guide: xbx.lv/1e0EhO6 ^JP

@Bo2livestreamer I'm afraid not. Please keep checking that status page for the latest updates. Thanks for your patience! ^BD

@Rezii_US Thanks for your patience! The proper teams are working to resolve - latest updates are on: xbx.lv/XBLstus ^EZ

@Bo2livestreamer We don't have an ETA for resolution, but you can check for updates here: xbox.com/status ^JZ

@mackxtenn The teams are on the case. Keep an eye here: xbx.lv/XBLstus for updates. Thanks for your patience. ^MP

@stanford2134 help, please try these two guides: xbx.lv/1d3minN & xbx.lv/1ej17Bi Any improvement? 2/2 ^BD

@stanford2134 That's no good! Let's try this xbx.lv/19Pxh2o & unplug console, router & modem for 2 mins. If that doesn't 1/2 ^BD

@XboxOneB Hmm, let's look into this. Can you let us know when you're following us :) ^NX

@sparten38 more info here: xbx.lv/1bww8TP :) 2/2 ^SK

@sparten38 Hi there, you can only have one Home console tied to your profile at a time and you can only set it 3 times in a year 1/2 ^SK

@AndrewH39796699 Sorry to hear about the frustration! Our teams are working on fixing this ASAP. Updates: xbox.com/status ^JZ

@KDiddyDC Hey there! We'd love more info on this so we can better assist. could you please follow & DM us so we can get more info? ^CH

@AlanahNahNah Hello! Are you able to see this charge when you sign into commerce.microsoft.com? ^RB

@colton_weeding I see. When you can, let's reach out to the phone team to take a deeper look into this xbx.lv/CnctUs ^TJ

@colton_weeding Thanks for letting us know! Can you try the following steps for us, and let us know? xbx.lv/1mvzjye ^QZ

@salserrano99 On Xbox One, all of your saves are backed up to the cloud, so they'll be ready to go on any console :) ^QZ