Xaleon provides engagement software that supports organisations in seamless and friction-free digital engagement and interaction with their customers.
Linz, Austria
Joined August 2017
- Tweets34
- Following38
- Followers83
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Xaleon retweeted
@TeamViewer, announced its #Acquisition of @XaleonSoftware, an Austrian start-up and leading provider of #CustomerEngagement software. entpr.in/390UHek
Xaleon retweeted
🙌 Uniting forces: ITHM alumnus @XaleonSoftware (formerly Chatvisor) now is part of the @TeamViewer family. 🥳 Congrats Horst-Georg Fuchs (photo as participant in our 2020 #InsurTech Innovation Programme), Mathias Holzinger, Markus Wagner and team!
tech.eu/brief/from-partner-t…
Xaleon retweeted
From partner to buyer: @TeamViewer picks up Austrian customer engagement software startup @XaleonSoftware (formerly known as Chatvisor)
Lean more >> tech.eu/brief/from-partner-t…
Xaleon retweeted
#Exit: DAX-Unternehmen kauft Linzer Startup @XaleonSoftware für zweistelligen Millionenbetrag.
derbrutkasten.com/xaleon-exi…
We start 2021 with some exciting news, we are now a part of the TeamViewer family!
We are excited to welcome @XaleonSoftware, a leading provider of customer engagement software, to the TeamViewer Family!
Here you can read more about Xaleon and the acquisition ➡️ bit.ly/38TNSvd #CustomerEngagement #Acquisition
Xaleon retweeted
Das bisher als Chatvisor bekannte Linzer Startup richtet seine Marke nach einem Rebranding komplett neu aus.
derbrutkasten.com/xaleon-cha…
We are delighted to announce that effective immediately, Chatvisor will now be known as Xaleon. #customerengagement
interactions with Co-Browsing see a much higher satisfaction rating that those interactions without visual tools.
According to a recent report by Forbes, Co-Browsing has much higher satisfaction rates than other modes of communications — close to 89.3%.
@contactcenters
Visual support has dramatic effects on KPIs. Improve your FCR rate, NPS, and Truck Rolls with Co-Browsing.
Read about Co-Browsing and phone communication in contact centers.
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#customersupport #customerservice #contactcenters #callcenters
In today’s competitive market, insurance companies strive to stand out and differentiate in order to keep up with customer expectations.
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#insurancecompany #insurances #contactcenters #customersupport #customerservice #sales #callcenters
Learn about all the Co-Browsing types and what they are used for in this blog post.
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#contactcenters #cobrowsing #customersupport #customerservice #customerexperience #callcenters #customers #technology
Co-Browsing has proved to be an excellent tool to accelerate handling time and provide a first call resolution. Let’s see what implementing Co-Browsing technology can do for your business.
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#contactcenters #customersupport #customerexperience #callcenter
From banks to insurances, industries across the globe are upgrading their contact center workflows and figuring out new and improved ways to sales and customer support.
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#customersupport #contactcenters #callcenters #customerservice #customerexperience
The Coronavirus pandemic has caused banks around the world to undergo a massive digital transformation.
Read this content piece to understand the value of Co-Browsing in banks today.
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#cobrowsing #contactcenters #callcenters #customersupport #banks
In this post, we will define Co-Browsing, show a few examples of how it is used in business today, and discuss the security and reliability of Co-Browsing.
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#cobrowsing #contactcenters #callcenters #customersupport #customerservice #customerexperience
With Co-Browsing and live chat combined, support agents can respond directly, solving whatever problem the customer may have.
Read about the benefits of combining co-browsing with video chat.
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#contactcenters #customersupport #customerservice
Identifying your weaknesses as a contact center and providing the appropriate changes can tremendously improve the quality of your customer support and drive loyalty towards your brand.
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#contactcenters #customerservice #customersupport #customers
Simplicity and security make Co-Browsing an effective tool for customer service. Learn more about why companies are using Co-Browsing as a part of their customer service in this blog post. #cobrowsing #customerservice #customersupport #screensharing
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Co-Browsing makes the live chat an incredible tool to reach and assist customers. Learn about the benefits of adding Co-Browsing to live chat in this blog post. #cobrowsing #customerservice #contactcenters #customersupport
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