We are aware that some users are encountering errors when attempting to sign in or create an account. Thank you for your patience while we investigate this issue. We'll update as soon as we have more — keep an eye on support.xbox.com.

We’re aware some XBOX players are having trouble redeeming Rewards points due to issues recognizing active Ultimate subscriptions. The team is investigating and working to get things back to normal as soon as possible. For updates, please follow along here or on msft.it/6010a1sPy

We’re aware some players are having trouble making purchases in the XBOX Store on PC. Our team is investigating and working to get things back to normal as soon as possible. For updates, please follow along here or on msft.it/6014aD67u

Xbox incident update: thanks for your patience through this long one — we're making progress on recovery! Most players should be able to launch titles and complete purchases again. Some may still see occasional failures as we finish up. Watch here or at support.xbox.com.

Xbox incident update — thanks for your continued patience. Our engineers are still working to identify a fix, and we'll share more as soon as we can. Watch here or at support.xbox.com for updates.

XBOX incident update: we apologize for the long-running nature of this issue. Things are slowly improving, though players worldwide may still experience failures launching games, along with potential sign-in and purchase issues. Watch here or at support.xbox.com for updates.

Another update on the game library, sign-in, and game launch issue: our teams are focused on multiple investigation angles and remain hard at work. Thanks for your patience while teams keep working — we'll share more details as they become available here or at support.xbox.com.

Just checking in on the game library, sign-in, and game launch issue. We know this has been going on a while and appreciate your patience while our teams keep working on it. Watch here or at support.xbox.com for updates.

We are aware that some users are encountering errors when attempting to sign in, see your game library, or launch games. Our engineers are actively working to mitigate the issue. For updates, please follow along here or on msft.it/6015vCwkS.

We are aware that some users are encountering errors when attempting to connect to Xbox services and features. Our engineers are actively working to mitigate the issue. We'll update as soon as we have more — keep an eye on msft.it/6013vAWJZ.