CEO/Founder @insuremore1 and @wedinsure on a mission to make insurance better #insurance #insurtech
Leigh on Sea
Joined May 2009
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- Following129
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@British_Airways Absolute bedlam at Heathrow due to lack of ground staff we couldn't disembark the aircraft for ages and when we finally do we are all told we can't even get our bags! Absolute joke! No excuses! Terrible customer service and experience!
@HeathrowAirport you are also to blame... you and the airlines know how many pax are due to travel and not having enough staff is a lack of planning and bad management... you need to reduce capacity for a period until you can cope with the increase in volume and demand.
news.sky.com/story/virgin-at…
Whilst I completely agree with this let's not forget then thousands of small businesses will suffer greatly in the coming months... not to mention the thousands of jobs that will go! It's not just about the big boys... we all need help!
Well done @c2c_Rail... creating a brand new ticketing machine and system in stations that is somehow significantly worse than the old ones you have had for years! Genius... who's your head of UI/UX? #pooruserexperience
Looking forward to an interesting few days at the IATA ADS conference in Athens. #IATAADS
Mark Brown retweeted
Thank you @BBCRadioLondon it's a great privilege
Congratulations to our very own @DavidGrantSays who’s been awarded an MBE for services to #music in the #NewYearsHonours 🎉🎤📻🥇
Mark Brown retweeted
Airline AB Testing – How VivaAerobus is Using #ArtificialIntelligence to Experiment 3X Faster
diggintravel.com/airline-ab-…
bbc.co.uk/news/business-4571…
Close call, nearly booked a return flight to DC yesterday on Primera! Such a shame but really begs the question... is long haul low cost a truly sustainable model?
Machine learning using multi-armed bandits can improve standard A/B testing by as much as 20-80%. Results in quicker test wins and higher commercial return - Jeff Fuerte from Fusion on benefits of AI and Machine learning to optimise ancillary revenue #AviationFest @FusionMoment
Great presentation by Lee Barrett from Viva Aerobus on the benefits of AI and Machine learning to optimise ancillary revenue, speed up testing time and drive higher commercial returns from testing. #AviationFest @FusionMoment
Mark Brown retweeted
Join #Fusion today as our Director of Business Analysis shares the key strategies of machine learning and demonstrates its many benefits through the use of case studies. 11:30am today at #AviationFest
Wow Air currently receive $57 in ancillary revenue per pax and want to grow this to over a $100 - Skúli Mogensen - CEO Wow Air #AviationFest
'If I was an online retailer I would kill for the data airlines have on customers' Robin Hayes - CEO JetBlue #AviationFest
easyJet has 'billions of data points' and are aiming to be the best 'data-driven airline in the World' Johan Lundgren - CEO #AviationFest
Looking forward to to the next couple of days at the Aviation Festival and to the Keynote talks this morning. #AviationFest
Want to learn how our CORE platform and new artificial intelligence can help you increase ancillary revenue? Stop by Stand 81 tomorrow to chat with us at #AviationFest
Well done @Dulles_Airport... Just another typical 2+ hours to get through immigration again with more than 60-70% of the desks closed! Always the same!
Great to listen to Lee Barrett from @VivaAerobus talking about the benefit of testing and optimisation! #aviationfest @FusionMoment
