
Welcome to @WongaCare, the official account for @OfficialWonga customer service queries. We're here Monday - Friday, 9am – 5:30pm.
United Kingdom
Joined July 2008
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We've had a little rebrand and this account is now @WongaCare - we're here to help with all of your Wonga customer service queries.
Hi Luke. I can confirm this email was from Wonga. More information here wonga.com/help/incident-faq. The Wonga Team.
Replying to @John_W_Henry
Hi. Always delighted to help but we will need your friend to get in touch directly with his query
Replying to @TheFCA
We've had confirmation that Customer Care have just sent you an update.
Replying to @TheFCA
We are escalating your case internally to get you an update. Thanks.
@MrSCB89 We've passed on your details to Customer Care. They will be dealing with your query. Thanks.
Replying to @financialombuds @TheFCA
Please DM us your full name and the email address you use for Wonga so we can look into this immediately.
@jedsty Hi. Please DM us your full name and and address so we can look into this immediately. Thanks for your help.
@HerrGorn Please DM us your full name and address so we can remove you from our mailing list. Thanks.
@sibness 2/2 You can reach their consumer services team at 0845 366 0071. Thanks.
@sibness To find out how your details have been sourced by our 3rd party data supplier, please contact CallCredit. 1/2
@sibness Hi Siobhan. I can confirm that your details have been removed from our mailing list. Thanks.
@sibness To find out how your details have been sourced by our 3rd party data supplier, please contact CallCredit.
@sibness If you would like us to remove you from our mailing list. Please DM us your full name and address. Thanks.
@sibness 2/2 For more info about your details call Callcredit’s consumer team on 0845 366 0071.
@sibness Hi Siobhan. Our data’s supplied by reliable firms with validated permission for use. 1/2
@LucieCook89 Hi Lucie. Please DM us and give us some more detail about this phone call. Have you ever had a loan with us? Thanks.