Do you find customer service chatbots infuriating?
Going round in circles, feeling misunderstood, or being sent to FAQs that don’t help?
Digital inclusion means everyone can access the support they need, including a human alternative if chatbots fall short.
#DigitalInclusion
“Working to address loneliness can itself be a lonely experience.”
Great to be at the relaunch of the Tackling Loneliness Hub, reminding us we’re part of something bigger.
In this space, collaboration isn’t optional, it’s essential.
#Lonelines #Communities
One year on from the Digital Inclusion Action Plan, progress is real, but so is the gap.
📊 1.6m people in the UK still have no internet
📊 1.7m households lack a device
If ambition doesn’t match the scale of the challenge, too many will remain excluded.
#DigitalInclusion
Humans are wired for connection 🧠. Loneliness isn’t just sad it’s a biological warning, like hunger or thirst. Lack of social support can impact mental & physical health, from anxiety to chronic illness ⚠️.
We need to build a society that fosters connection 🤝 #Loneliness
Another study links loneliness to major heart health risks 💔
Chronic loneliness can trigger a stress response in the body, raising blood pressure, heart rate & inflammation. Over time, this strains the heart.
A more connected society is a healthier society ❤️
#Loneliness
Good to be back in Parliament yesterday, speaking with MPs about our work and how addressing loneliness can improve health outcomes, strengthen communities, and reduce strain on public services
Thank you to @JimShannonMP and @iqbalmohamedMP for their time and insights.
Loneliness remains at historic highs 📊
ONS data from December 2025: 24% of UK adults feel lonely “some of the time”, “often” or “always”
This is a fourfold increase on than 2019.
We need sustained, coordinated, national action on loneliness. #loneliness #MentalHealth
❄️ Winter loneliness is real. Cold temps, short days & post-holiday pressures can make January tough for mental health.
👥 Stay connected:
• Reach out with a call or message
• Invite someone for tea/coffee
• Help access local services
#Loneliness #MentalHealth
Loneliness can put a huge strain on personal finances, public services and the economy.
The Loneliness monetisation report (2020) calculated the cost of severe loneliness to be £9,537 💷
This comes from loss of productivity and wellbeing costs, among others.
#Loneliness
Loneliness is expensive 💷
It strains public services, drains finances, lowers productivity, and holds back economic growth.
To unleash growth, we need to start treating loneliness as the systemic issue it is:
Coordinated strategy + Primary Legislation
Fantastic to be in Parliament for the APPG Marketplace on Tackling Loneliness.
Great discussions with MPs and sector colleagues all committed to building a happier, less lonely UK.
One message was clear: we need primary legislation on loneliness
💷 Loneliness is costing UK employers £2.5B annually
The public sector pays even more in healthcare + social care pressure.
As the Chancellor faces a budget black hole, tackling loneliness is true low-hanging fruit.
Inaction is expensive.
871,000 deaths each year are linked to loneliness (WHO).
It’s time to act: we need a refreshed national loneliness strategy & legislation to ensure policies consider loneliness.
#LonelinessAwareness #MentalHealth #SocialConnection















