Head of Patient Safety. Passionate about patient safety and candour with patients and staff. Supporter of a just culture and continuous learning.

LPT
Joined November 2014
Yes thank you! I have always been impressed by the amazing skills of Paramedics to very quickly build rapport with patients and families 👏👏👏
Happy International Paramedics Day 💚 Thank you to our wonderful NHS paramedics across the country — you are often the first on the scene when patients need help and your quick judgement and expert skills save lives every day. #InternationalParamedicsDay
41
This is really important work and requires us all to think differently
🗨️Now more than ever we need to continue to make the case that persistence of avoidable harm at current levels is not acceptable🗨️ Reflections on patient safety developments in 2024 and looking forward to the year ahead: A blog by Helen Hughes pslhub.org/learn/patient-saf…
1
55
Tracy Ward💙 retweeted
Important to be clear: #SuicidePrevention is no less vital for mental health care & society more widely. Having mental capacity is not a reason for services to say they cannot intervene with suicidal patients. #AssistedDyingBill
5
34
2
134
4,206
Tracy Ward💙 retweeted
2.Myth: No need for HF in testing; errors are obvious. Truth: No errors ≠ perfect design. HF uncovers hidden issues & user workarounds. Details: team-consulting.com/insights…
1
1
92
Happy Diwali! We would like to wish all those celebrating a bright and prosperous day
3
6
366
A successful health system must have the patient's voice and their needs at the heart of it. The Patient Safety Commissioner has published a set of principles that all services should benchmark themselves against when considering how they meet the needs of patients. The details of the principles and the College endorsement can be found here: patientsafetycommissioner.or…
20
12
4
33
8,250
Happy AHP day! Thanks for everything you do
Wishing all AHPs, support workers and allies a happy AHPs’ day. Thank you for all you do everyday. We have some incredible people ⁦@LPTnhs⁩ and ⁦@NHFTNHS⁩ so enjoy the day and celebrate your amazing professions. #ahpsday #weahps
1
1
2
184
Tracy Ward💙 retweeted
The language we use as leaders shapes workplace culture. It plays a critical role in psychological safety. Our words (& the way we communicate) can encourage the experimentation & risk-taking we want our teams to demonstrate for innovation & improvement. It can also stifle initiative. @tom_geraghty sets out "seven deadly sins of psychological safety" - the most common/damaging things leaders say that crush psychological safety in the workplace: 1) “That’s a terrible idea.” 2) “You should know that by now.” 3) “Whose fault is this?” 4)“Everyone is replaceable.” 5)“Don’t bring me problems, bring me solutions.” 6)“Just get it done.” 7) “Not now, I’m too busy.” psychsafety.co.uk/the-seven-…. @tnvora has translated them into a brilliant graphic: qaspire.com/7-deadly-sins-of….
11
173
14
368
50,101
Absolutely love this! True what they say “A picture speaks a thousand words!”
4
1
22
1,447
This expert report from @MaryDixonWoods published today is an extraordinary summation of just about everything known on patient safety culture and systems, beautifully explained. A long but essential read for anyone working anywhere in the NHS thirlwall.public-inquiry.uk/…
6
33
2
51
7,750
Culture is a patient safety issue. Working environments effect quality and safety; they impact on staffing, on retention, and ways of working. This World Patient Safety Day, speak up for safety. #SpeakUpforSafety #WorldPatientSafetyDay #Culture
6
29
6
56
4,025
Excellent resource to support and invite patients to be part of the care
#WorldPatientSafetyDay Five tips for patients to help get an accurate diagnosis
1
51
Really sad to read of the loss of another NHS doctor to suicide. I had one of the best rotations of medical school in Stepping Hill A&E department in my 5th year in 2005. I was quite set on becoming an Emergency Medic. My experience there was so inspiring.
54
160
12
936
91,923
Happy International Nurses day. Looking forward to helping LPT nurses to use SEIPS /Human Factors methodology to create a system where we can all do our best work! 👏👏 encrypted-tbn0.gstatic.com/i…
1
46
Tracy Ward💙 retweeted
The Patient Safety Incident Response Framework (PSIRF) promotes a range of system-based approaches for learning from patient safety incidents. SEIPS is one of those approaches. Join us on 17th May for an introduction to SEIPS and how to apply it eventbrite.co.uk/e/introduct… @DrRobgalloway @RuthODowd3 @pbnes @HFJane @ProfAndersonHF @JamesTitcombe @andycollen @SuzysShoes @rduggins @ClareCrowley17 @rwbrownhill @dr_alwilliamson @SusannaStanford @AmandaPike__ @doctoryoung @neilspenceley @neilljthompson @Baz_k @Mothers_Inst_UK @drjeffcott
16
1
17
3,457
🗨️I couldn’t quite understand how we were going to learn as an organisation, if we weren’t going to acknowledge the mistakes we had made in the past🗨️ Blog: Digital storytelling: Learning opportunity or reputational risk? pslhub.org/learn/culture/dig…
1
8
1
14
1,279
We're looking for research participants - please see below!
As part of @GM_PSRC we're researching experiences of speaking up about patient safety for minority ethnic staff. If you're an NHS frontline healthcare worker, any profession/role, who identifies as minority ethnic, we would love to interview you - see the poster to find out more!
1
12
7
1,439
Martha's Rule strips power away from those who cling on to it at the centre and shares that power with patients and colleagues so we learn together in a just culture - addressing the Global Ministerial Summit on Patient Safety in Chile today #patientvoice #MarthasRule
2
12
2
37
6,644
Tracy Ward💙 retweeted
“Learning disabled Poole Hospital patient dies after no food for nine days” this isn’t justice this is just life & death for learning disabled people in the U.K. now bbc.co.uk/news/uk-england-do…
75
411
74
868
414,345