The residents at Lowry Close had a fabulous time at their Christmas party yesterday, held at the Chapelford Farm 🎄🎅

Today, we pause to remember the bravery and sacrifice of all those who served. Lest we forget. 🇬🇧 #RemembranceDay

Yesterday we popped over to Robson Grove for a community check-in event - complete with a skip for residents to make use of! 🛠️ It was great to catch up with a few customers, and Colette even made a new four-legged friend, Bella the dog 🐾

Bingo bliss for Mavis Jones! £75 won at this month’s Lowry Lunch - well done, Mavis! 🎊💷

Last week marked the final day at Raven Court, where we fitted brand new windows for the residents. They’re absolutely thrilled - no more draughts, just cosy, toasty homes ready for winter! ❄️💛

It has been a frightful night at St John's Court tonight! 😱 Happy Halloween everyone! 🎃👻

Getting to know you helps us support you better. 🤝 When we ask questions about you, your health or any challenges you face, it’s so we can deliver services that meet your needs. 💙 Your information is always held securely. 🔒 #WarringtonHousing #WHA

As of 27 Oct 2025, new legal standards known as Awaab’s Law are in effect. 🏠They ensure issues like damp, mould and other serious hazards are fixed quickly and safely in social housing. At WHA, we fully support this change and are committed to keeping your home safe. #AwaabsLaw

Our team braved the cold and windy weather to visit one of our stock transfer sites today! 🌬️ We spoke with residents, gathered feedback, and heard some great comments including “Repairs have been dealt with quickly.” 💪 Thank you to everyone who shared their thoughts! 💙

👏 Great news! Over 90% of our customers are satisfied with the overall service we provide at WHA. We’re proud of this, but we’re not complacent. We’re listening to your feedback and focusing on areas for improvement, because your views really do matter. 💬 #Warrington

It’s finally started to turn cold here, and we know that can mean higher heating bills. If you’re struggling or need advice on keeping your home warm this winter, please get in touch - we’re here to help.

Your voice matters! 💬 As a valued WHA customer, you’re a key part of our business. There are lots of ways to get involved and share your thoughts. If you’re interested in getting involved more, get in touch!

Cobbs Infant School visited Epsom Gardens yesterday to sing for our residents as part of the Harvest Festival 🎶🍂 Everyone had such a lovely time listening to their beautiful voices - it really brightened the day! 💛

Following Customer Service Week, we want to keep improving 💬 If our service didn’t meet your expectations, scan the QR code and tell us - your feedback helps us do better. We’re listening. 📲 #warringtonhousing

🌍 Today is #WorldMentalHealthDay 💚 This year’s theme: “Access to services – mental health in catastrophes and emergencies.” Crises can take a toll on our wellbeing, often when support feels hardest to reach. Find local support links here: facebook.com/WHAorguk

💬 It’s National Customer Service Week and this year’s theme is “Mission Possible”. Our Customer Service Team aim to resolve queries the first time with a “we can solve it” attitude 👏 Had a great experience with the team? We’d love your feedback! @instituteofcs

A huge congratulations to Leah from @MetroPlumbUK (one of our most-loved suppliers) on being named Hero of the Year at their annual event! 👏 WHA customers are lucky to have her supporting them - her dedication and hard work make a real difference. 💙

Sharing our Annual Report again - have a read and see some of the things we’re proud of this year, including: App for victims of antisocial behaviour Improved satisfaction levels 100% of homes meet Decent Homes Standard There’s more we’re proud of - read the full report 👇