Join us for our next webinar about reporting best practices for Jira Service Desk. You'll learn how to provide much needed context to help stakeholders make well-informed decisions. Register for July 29th 10am PT. Hope to see you there. #jira #reporting bit.ly/3f8e7P7

Want to get the most out of your VisualScript investment? This week we're starting a recurring webinar series for getting started with VisualScript. Sign up for this week's session: July 15th, 10 AM PT. Come with questions big and small. #reporting #jira bit.ly/38CjcNo

A Time in Status Report shows your service desk performance in context of your actual workflow. This report shows the average length of time a ticket spends in each status and shows the path of ticket status changes. youtu.be/K_jxIPTjvSA

Want to get the most out of your VisualScript investment? This month, we're starting a recurring series for getting started with VisualScript. First date is set for July 15th, 10 AM PT. Come with questions big and small. #reporting #jira bit.ly/38CjcNo

How do you measure the performance of your service management team? We have four critical reports you should know about. We will cover capacity flow, problem timelines, stacked area charts , and bar charts. #itsm #reporting #jira #jiraservicedesk bit.ly/3gzaQso

Join us to learn reporting best practices for Jira Service Desk. You'll learn how to provide much needed context to help stakeholders make well-informed decisions about process changes, staffing, infrastructure, and more. #jira #reporting bit.ly/3f8e7P7

4 reports that are critical for IT Service Management: seeing the right metrics in the right context will help your team come up with a plan to address any issues or problems based on data, not just hunches. See what they are. #itsm #reporting #JSD #jira bit.ly/3fujSGG

VisualScript lets you quickly see your SLA KPIs across projects and teams. For example, you can see what percentage of SLAs are met vs breached. The gauges can easily be tailored to what data you want to see, even across multiple projects. #ITSM #reports youtu.be/df51OsjeCrE

New webinar next week to cover best practices for reporting for business teams using JSD and VisualScript. And we're still mailing a free t-shirt to every attendee! Hope you can join us. June 24th, 10 am Pacific Time. #jira #jiraservicedesk #ESM bit.ly/3cYr0Jz

Create a dashboard for your Jira Service Desk that helps you tell a story with data in context. This video shows how the Open vs Resolved Pie Chart and Capacity Flow Report can work together to help your team & stakeholders see what's happening #ITSM youtu.be/I9JkbHeCNyA